
Collections and Disputes Specialist with Dutch
5 days ago
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.︊︆︃︉︄︌ ︂︆︄︅ ︁︁︌ ︈︂︇︍ ︈︆︅︊︄︈︌︊︂
The
Collections and Disputes Specialist
is responsible for managing and maintaining customer accounts to ensure timely payment and reduce outstanding balances. The role involves engaging with customers through multiple channels (phone, email etc.), negotiating payment arrangements, and resolving discrepancies. You will also monitor aging buckets and escalate delinquent accounts as necessary to meet organizational collection targets.
Your Role
- Manage a complex AR portfolio, negotiates and implements payment solutions with clients;
- Plays a vital role in the cash-flow of our client ensuring credit given to customers is monitored and controlled effectively;
- Responsible for achieving cash collection and ageing targets;
- Builds and maintains strong relationships with external customers;
- Escalates disputes and protracted nonpayment situations in accordance with engagement policies;
- Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio.
Your Profile
- Have good English and Dutch language skills (min. B2);
- Minimum 1 year of experience in financial area (O2C roles preferably);
- Have bachelor degree in a relevant field of study (e.g., Economics);
- Be familiar with standard analysis tools/techniques;
- Understand KPI measures and their impact on profitability;
- Displays ability to proposes improvements to optimize and increase efficiency and effectiveness within the delivery.
What you'll love about working here?
- Flexible and dynamic work environment involving teams spread across different global locations;
- Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society;
- Do you want to learn more? You will have access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera);
- Attractive benefits package (meal tickets, medical services, Benefit online, Employee Share Option Plan).
Capgemini Romania is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want |
Apply now
-
Senior Credit
3 days ago
Bucharest, Bucureşti, Romania Solenis Full time €40,000 - €60,000 per yearAbout UsSolenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries,...
-
Senior Credit
5 days ago
Bucharest, Bucureşti, Romania Solenis Full time €35,000 - €45,000 per yearAbout UsSolenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries,...
-
Bucharest, Bucureşti, Romania Capgemini Full time €30,000 - €50,000 per yearJob DescriptionRole based in BSv organisation. Leveraging deepening knowledge of Collections, The Collections Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer...
-
Bucharest, Bucureşti, Romania Capgemini Engineering Full time €30,000 - €40,000 per yearJob DescriptionRole based in BSv organisation. Leveraging deepening knowledge of Collections, The Collections Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer...
-
Collections, Claims
2 weeks ago
Bucharest, Bucureşti, Romania Genpact Full time €25,000 - €40,000 per yearResponsibilitiesExamine claims documents received Examine documents to settle any required adjustments Review client inquiries regarding open billing invoices, research statements from ceding companies and brokers Ensure timely and accurate processing of claim documents, including claim payments and claims setup, sending of acknowledgement letters, and...
-
Credit Controller
2 weeks ago
Bucharest, Bucureşti, Romania ADP Full time €40,000 - €80,000 per yearJob Summary: The Collection Analyst should monitor, control and ensure that ADP clients adhere to the contractual payment terms thereby converting debtors to cash on a timely basis. The Collection Analyst should own a specific range of the ledger; this includes a high volume of clients.Responsibilities :Daily interacting with ADP clients through phone,...
-
Inside Sales Support with Dutch
2 weeks ago
Bucharest, Bucureşti, Romania Wipro Romania Full time €104,000 - €130,878 per yearWe are excited to offer you this new opportunity with Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.As part of this project, your role as an Inside Sales Support Specialist will be to build and co-manage a strong relationship with our client's organization and perform based on...
-
Bucharest, Bucureşti, Romania Amazon Full time €45,000 - €60,000 per yearAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial...
-
Bucharest, Bucureşti, Romania Amazon Full time €40,000 - €60,000 per yearDESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving...
-
Bucharest, Bucureşti, Romania Amazon Full time 15,000 - 25,000 per yearDescriptionAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving...