Service Desk Specialist with German
19 hours ago
Key responsibilities:
- be assigned for one future-oriented, long-lasting and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
- be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
- be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
- be a member of the international, dynamic and innovative company environment.
Requirements:
- speak and write in German and English fluently;
- handle phone calls, a necessity to reply to emails and give a useful guidance to the client;
- perceive multitasking and problem solving as a piece of cake;
- are a daily user of Windows, Android or iOS, Microsoft Office, etc.
- want to be a team player rather than a lonely wolf;
- can be punctual and relied on.
We offer to the candidates:
- unlimited contract;
- language bonus;
- private medical insurance;
- Benefit platform
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