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Sea & Air International Forwarder (f/m/d) in Bucharest/Romania

2 weeks ago

Bucharest, Bucureşti, Romania a. hartrodt (official) Full time 18,000 - 25,000 per year
  • hartrodt Romania srl is offering a full time position for an Air/Seafreight Forwarder at our Bucharest branch.

Candidate Profile (Entry-Level)

  • An entry-level candidate with a keen interest in logistics, international transport, and client communication. While prior experience in sales or customer service is a plus, it is not mandatory. The ideal candidate is motivated, detail-oriented, eager to learn, and capable of communicating clearly and professionally with clients and colleagues.

Minimum Requirements

  • University degree or student in a relevant field (Business, Commerce, Logistics, Foreign Trade, or similar).
  • Good command of English (written and spoken).
  • Competency in Microsoft Office (Word, Excel, Outlook).
  • Strong communication skills and a willingness to learn transport operations.
  • General knowledge of geography and commerce.
  • Sales/customer service experience is advantageous, but not required.

Primary Objectives Of The Position

  • Support the organization and execution of international transport services (sea, air).
  • Assist clients with their transportation needs and service inquiries.
  • Develop and maintain strong working relationships with clients, suppliers, and internal departments.
  • Contribute to business development efforts by identifying potential customers and supporting the sales team.

Main Responsibilities

  • Transport Operations (with Training Provided):
  • Receive and process transport orders under supervision.
  • Assist in planning, organizing, and tracking shipments.
  • Help coordinate with suppliers, carriers, and customs brokers.
  • Prepare and organize shipping and customs documents.
  • Learn and apply procedures related to import/export, air/sea/road transport.
  • Support in optimizing transport routes and costs.
  • Customer Support & Sales Assistance:
  • Provide assistance to existing customers with transport solutions.
  • Learn how to identify customer needs and prepare appropriate service offers.
  • Support sales efforts by researching and identifying potential clients.
  • Help maintain and update the customer database.
  • Participate in follow-ups and client communications to enhance satisfaction and loyalty.
  • Internal Coordination:
  • Collaborate with all internal departments (Sales, Finance, Operations).
  • Maintain clear and professional communication across teams.
  • Ensure all documents and processes follow internal procedures and legal requirements.
  • Reporting & Documentation:
  • Support in compiling reports for weekly activity, shipment status, and customer engagement.
  • Maintain accurate records of communications, orders, and customer feedback

Key Skills And Competencies

  • Eagerness to learn logistics and supply chain processes.
  • Strong interpersonal and communication skills.
  • Basic understanding of business and commercial concepts.
  • Organizational and multitasking abilities.
  • Focused attention, emotional balance, and decision-making under supervision.
  • Optional (but advantageous) competencies:
  • Previous exposure to sales, marketing, or customer service environments could be and advantage.
  • Knowledge of customs operations or international shipping procedures could be and advantage .
  • Primary knowledge of accounting documents or financial processes could be and advantage.

Functional & Representation Relations

  • Work closely with all departments within A. HARTRODT ROMANIA.
  • Represent the company in communications with current and potential clients.
  • Participate in building and maintaining long-term customer relationships.
  • Help identify new business opportunities and support commercial growth.

Work Conditions

  • Schedule: 8 hours/day, 40 hours/week, plus 1-hour lunch break (unpaid).
  • Work type: Combination of independent tasks and teamwork.
  • Reporting: as per the internal procedure to the Sea Freight Manager.

Remuneration & Growth

  • Fixed salary + potential performance-related bonuses (linked to sales volume and task execution).
  • Promotion based on performance, professional development, and target achievement.
  • Opportunities to progress to operational, sales, or managerial roles depending on skills and experience gained.

Ideal Personality Traits

  • Conformist, efficient, and practical.
  • Strong attention to rules, detail, and structured tasks.
  • Enjoys working with people and contributing to team goals.
  • Values professionalism, responsibility, and constant improvement.