Collections Specialist with French

Job Description
We are looking for a proactive
Collections Specialist with French
to manage customer invoicing, dispute resolution, and collections processes. You will ensure targets for Net Working Capital and Accounts Receivable are met while maintaining strong customer relationships. This role acts as the key link between customers, the field team, and finance.

Responsibilities

• Building and maintaining strong customer relationships to ensure smooth communication and trust, proactively addressing any payment or invoicing concerns
• Driving the reduction of overdue accounts receivable by actively following up on outstanding payments, negotiating payment plans where needed, and ensuring timely cash collection
• Managing and resolving disputes in close collaboration with Field Leaders and Finance teams, ensuring quick resolution of issues that may delay payments, and achieving individual and team dispute resolution targets
• Handling customer account administration, including account reconciliations, monitoring unapplied cash or credits, and providing guidance to ensure proper allocation of payments
• Identifying and escalating high-risk or uncollectible accounts according to internal policies to minimize financial exposure and support appropriate risk management decisions
• Ensuring adherence to company AR processes and policies, acting as a control point for compliance, and contributing to process improvement initiatives, including participation in Six Sigma or other special projects aimed at enhancing efficiency

Qualifications

• Advanced French and English skills (min. B2)
• Min. 2-3 years of collections experience (mandatory)
• Min. 5 years in a corporate environment (preferred)
• Proficiency in MS Office (mandatory), knowledge of SAP or similar systems (preferred)
• Bachelor's Degree required
• Excellent communication skills across departments and directly with customers; ability to manage relationships remotely

Our Offer

• Competitive Salary regularly increased based on your performance;
• Market-leading Sales performance incentive rewarding your individual achievements;
• Enjoy 25 vacation days per year, plus extra days off for life's special events
• We provide meal vouchers;
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);
• Medical Insurance Plan paid by the company;
• Christmas and Easter bonuses;
• Recognition & referral bonus programs;
• Comprehensive induction, ongoing training and development to set you up for success;
• In-house and external learning platforms (Udemy) to continue to expand your skills;
• Work experience opportunities to help you grow your career with us;
• Global employee networks to help you connect and grow;
• Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;
• In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;
• Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;
• Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;
• Frequent Employee Engagement activities fostering an inclusive and diverse work environment;
• 3 + 2 hybrid work arrangement to support your work-life balance;
• Flexible working hours;
• Fresh fruit days in the office.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now
and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future

About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.