Internship Promo Operations Executive

About Betfair Romania Development​:

Betfair Romania Development is the largest technology hub of Flutter Entertainment, with over 2,000 people powering the world's leading sports betting and iGaming brands. Exciting, immersive and safe experiences are delivered to over 18 million customers worldwide, from our office in Cluj-Napoca. Driven by relentless innovation and commitment to excellence, we operate our own unbeatable portfolio of diverse proprietary brands such as FanDuel, PokerStars, SportsBet, Betfair, Paddy Power, or Sky Betting & Gaming.

Our Values:

The values we share at Betfair Romania Development define what makes us unique as a team. They empower us by giving meaning to our contributions, and they ensure that we consistently strive for excellence in everything we do. We are looking for passionate individuals who align with our values and are committed to making a difference.

Win together | Raise the bar | Got your back | Own it | Positive impact

About the Brand: FanDuel

FanDuel is a leading force in the sports-tech entertainment industry, redefining how fans engage with their favourite sports, teams, and leagues. As the premier gaming destination in North America, FanDuel operates across multiple verticals, including sports betting, daily fantasy sports, online gaming, advance-deposit wagering, and media.

The Position:

We are looking for an Promo Operations Executive Intern to join the Casino Marketing Operations team to contribute to the execution of marketing, business development and operational functions with internal stakeholders and external partners. This person will work with the team to create an exceptional and engaging customer experience.

Role Summary:
The role will report into the Promo Operations Team Lead. Specifically, you will perform activities across the following main areas: learning to use different backends, configurating different promo setups, following marketing plans, fixing issues.

The Operations Executive will work closely with marketing & product management members of our organization, therefore strong communication skills are important. Tasks require a strong attention to detail and ability to work under tight deadlines.

Everyone on our team has a part to play:

• Set up and fulfillment of enterprise marketing promotions
• Perform promo QA to ensure team KPIs on accuracy and precision are met or exceeded
• Communicate with stakeholders to ensure alignment of promo request audience, content and mechanics
• Troubleshooting / Issue triage for all promotion related issues raised by Customer Support
• Proactively monitor, audit and report on promotional content to optimize performance
• Stakeholder responsible for guiding development of product enhancements for promotional tooling
• Support collaboration with MarTech, RPA and Marketing teams to develop promotional automations
• Contribute to improving the quality and efficiency of internal Promo Operations processes by finding efficiency gains and reviewing and refining recurring processes
• Review promotion copy, terms, images and audience to ensure Responsible Gaming compliance
• Assist the Risk and Trading teams in risk management tasks.

What we're looking for in our next teammate:

• Strong communication, organizational and problem-solving skills
• Basic understanding of promotional mechanics
• Ability to manage multiple projects in a fast-paced, deadline-driven environment
• Analytical, familiar with interpreting data leading to valuable, actionable insights
• High attention to detail
• Data analysis skills preferred
• Proven ability to build consensus and work effectively within a cross-departmental team
• High degree of resilience, perseverance, focus and commitment is essential
• Collaboration, team spirit - works with others across the organisation to get things done
• Stakeholder Management
• Excellent English skills.

Benefits:

• Hybrid & remote working options
• €1,000 per year for self-development
• Company share scheme
• 25 days of annual leave per year
• 20 days per year to work abroad
• 5 personal days/year
• Flexible benefits: travel, sports, hobbies
• Extended health, dental and travel insurances
• Customized well-being programmes
• Career growth sessions
• Thousands of online courses through Udemy
• A variety of engaging office events

Disclaimer:

We are an inclusive employer. By embracing diverse experiences and perspectives, we create a lasting, positive impact for our employees, customers, and the communities we're part of. You don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you, let us know, and we'll see how we can accommodate them.

We thank all applicants for their interest; however, only the candidates who best meet the job requirements will be contacted for an interview.

By submitting your application online, you agree that your details will be used to progress your application for employment. If your application is successful, your details will be used to administer your personnel record. If your application is unsuccessful, we will retain your details for a period no longer than three years, to consider you for prospective roles within the company.