Information Technology Support Specialist

1 week ago

Bucharest, Bucureşti, Romania HQ Solutions Full time 12,800 - 19,200 per year

The role of the HQ professionals is to provide expertise, advice, selection and implementation of customized IT solutions for client companies and to maintain the information framework at a high level of functionality, accessibility and performance.

This is a full-time, on-site position.

We are looking for:

  • A result-oriented person, adaptable to various situations and tasks, able to identify problems and to apply the best solutions;
  • Good knowledge in hardware and software troubleshooting ;
  • Experience with desktop Operating Systems and Office apps troubleshooting ;
  • Familiar with hardware, software and networking diagnostic tools;
  • Understanding of TCP/IP, DNS, DHCP, VLANs, and routing principles to configure and troubleshoot network devices and connectivity issues;
  • Open to occasional travel within the country as needed;
  • Fluent in English;
  • Driving License;

The responsibilities of the IT Support Specialist include but are not limited to:

  • Implement network infrastructures including cabling, passive and active devices;
  • Printer troubleshooting;
  • Deliver, install and configure systems including hardware, operating system and applications;
  • Hardware and software diagnostics and resolution for desktops, notebooks, printers, networking and peripheral equipment;
  • Address incidents, monitor ticket queue, and coordinate with others in technical support team;
  • Communicate effectively with customers and peers;

We are offering:

  • Great team with professional and friendly work environment;
  • Training and career development opportunities;
  • Complete medical services pack;
  • Net salary range: €800 – €1200 per month

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