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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Position summary︉︍︊︀︁︉︇︋ ︂︆︄︅ ︁︁︌ ︈︂︇︍ ︈︆︅︊︄︈︌︊︂:
Process the customer's data in compliance with the operations' policies and procedures, ensuring the quality level, KPIs & delivery timelines goals are achieved.

Valued skills and experience:

• Advanced communication skills in German.
• Very good typing skills.
• Ability to work well under pressure.
• Effective communication skills.
• IT literate.
• Professional image, attitude and work methods.
• Previous experience of working with the records management or Data Protection industry is desirable, but not mandatory.

Your role in our mission:

• Process the customer's information according to the work instructions: identify in the customer's digital documents the information required and manually index it; categorize the documents according to the requirements; validate the references automatically identified/captured by the operating system, confronting them against the instructions for accuracy.
• Responsible for the daily management of the digital documents according to the instructions received (ensure that the correct number of documents is received and delivered to the customer, as per the received scanning report; notify the direct manager about any discrepancy; report at the end of the working schedule the completion of the process).
• Ensure the requirements for quality, agreed by the company with the customer, are achieved & notify the team leader about exceptions from the rules.
• Responsible for complying with the delivery deadlines agreed with the customer & notify the manager on possible failures related to delivering on time.

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing.
• Embrace Flexibility: Experience the freedom of hybrid work, enabling a harmonious work-life balance.
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J0093131