Account Manager

We're always looking for the ones
truly passionate
about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We've grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

More than 6000 colleagues are part of
eMAG Teams
. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you'll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.
Join us, grow faster

Account Manager (Polish Speaker)

What you'll have to do:

• Scout and enroll potential Polish sellers on eMAG business model, contacting them through phone and/or e-mail;
• Effectively prioritize and manage a pipeline of leads to consistently meet/exceed quarterly targets;
• Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success on the eMAG Marketplace;
• Work closely with new sellers, educating them about eMAG's high standards of delivery and customer experience;
• Learn and understand the specificities of your categories to spot popular brands, trends, seasonal items and competitive pricing to best tailor your pitch and advice to sellers;
• Provide crucial guidance to sellers in marketing and listing optimization, search engine optimization, inventory management, shipping and fulfilment strategy, risk management, and other strategic and operational needs to insure operational excellence;
• Track and report business development results, analyze data, interpret reports and information for your portfolio of sellers;
• Prioritize your time optimally to achieve your targets in a KPI-driven environment;
• Work with sellers helping them to launch and grow their business on eMAG Marketplace;
• Manage numerous accounts concurrently & strategically;
• Develop analysis to track seller's performance; create goals and strategies to realize growth for each seller;
• Partner with other eMAG internal departments to maximize seller's exposure and experience;

What makes you a good fit:

• 1-3 years of related work experience;
• Proficiency in Polish is mandatory;
• Strong communication skills (oral and written) in English & Romanian (nice to have);
• Self-motivated, results driven, and autonomous taking responsibility for achieving your targets;
• Knowledgeable in e-commerce is a plus;
• Strong Microsoft Office skills [Excel, Word, Power Point];
• Able to prioritize complex deliverables;
• Detail-oriented and strong follow-through;
• Excellent problem-solving skills, critical thinking and analytical skills;
• Interest in setting up and improving processes;
• Demonstrated ability to translate customer needs into business and product requirements.

What we've prepared for you:

• Medical subscription: Medicover, MedLife or Regina Maria.
• A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG, Fashion Days, Therme & Genius, membership to different gyms or even professional development classes.
• Different discounts from our partners: banking, mobile, dental medicine or wellness.
• Access to the Bookster library and free credits on the Hilio psycho-emotional health platform.
• An accelerated learning environment, with access to over curated online resources and platforms, learning academies and development programs.
• New headquarters, where sleek design, natural light, and versatile spaces create an energizing and comfortable environment for hybrid work.

Curious to find out more about the next step in your career?
Apply now
and if your experience is relevant for the role you wish, we will give you a call for more details Also, here you can find our confidentiality policy if you want to consult it.