French-Speaking Customer Support Representative

2 weeks ago

Bucharest, Romania Cross Border Talents Full time

French-Speaking Customer Support Representative:  Exciting Opportunity in Bucharest, Romania

Are you a fluent French speaker passionate about delivering outstanding customer service? Join a leading global company in Bucharest, Romania, and become part of a dynamic, international team. Relocation support is provided to make your move to one of Europe's most vibrant and affordable cities seamless and exciting


Position: Customer Support Representative
Location: Bucharest, Romania
Employment Type: Full-time (Hybrid Work Model)
Compensation: Competitive base salary plus performance-based bonuses.  



What Youll Do:

  • Provide exceptional support to French-speaking customers via phone, email, or chat, addressing inquiries and resolving issues with professionalism.
  • Ensure high customer satisfaction by offering solution-oriented assistance and escalating complex cases when necessary.
  • Maintain accurate records of customer interactions using company systems.
  • Collaborate with team members and other departments to improve service quality and streamline processes.
  • Stay informed about company products, services, and policies to deliver accurate information to customers.



What Were Looking For:

  • Fluency in French (C1 level) and proficiency in English (B2 level), both verbal and written.
  • Excellent communication and interpersonal skills with a customer-centric approach.
  • Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
  • Basic proficiency in Microsoft Office (e.g., Excel, Word) or similar tools.
  • Previous experience in customer support or a related field is a plus but not required.
  • Willingness to relocate to Bucharest, Romania, and work in an office-based environment.


What We Offer:

  • Competitive salary and performance-based bonuses based on your skills and experience.
  • Relocation Support: Assistance with visa, flights, and accommodation for candidates moving from France or other EU countries.
  • Comprehensive paid training to prepare you for success in the role.
  • Private health insurance and public transportation benefits.
  • Access to wellness programs or local leisure benefits (e.g., gym discounts).
  • A welcoming, international, and inclusive workplace in the heart of Bucharest.
  • Opportunities for career growth within a globally recognised company.

Why Bucharest?
Bucharest is a thriving, multicultural city known for its rich history, vibrant nightlife, and affordable cost of living. As a Customer Support Representative, youll enjoy a rewarding career while immersing yourself in Romania's dynamic and welcoming culture. Our relocation support ensures a smooth transition, allowing you to focus on your new journey. 

Interested candidates are invited to submit their resumes

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