Cloud Support Specialist

1 week ago

ClujNapoca, Romania beBeeCloud Full time

Are you driven to make a positive impact?

We are seeking a skilled and detail-oriented Cloud Support Specialist to join our team.

This is an exciting opportunity to provide high-level technical support and assistance for internationally based customers and consultants concerning cloud environments.

You will be responsible for analyzing technical questions or reproducing technical problems and providing or developing appropriate solutions related to the SaaS architecture based on the Azure stack.

A key aspect of this role is monitoring, identifying, and troubleshooting server and network issues, as well as interfacing with technical and functional implementation teams.

To succeed in this position, you will need to develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers and solve their issues.

Additional responsibilities include carrying out functional acceptance and integration acceptance tests, performance tuning, and benchmarks.

You will also have the opportunity to develop and enhance automation utilities and components to enhance the integration, flexibility, and availability of our solution with customers.

What we're looking for:

  • Bachelor's or master's degree in computer science-related fields.
  • Students in final years are also eligible.
  • Knowledge or experience with Azure or other cloud platforms.
  • Desired programming languages: Java, JavaScript, SQL.
  • Operating systems: Windows (Linux is a plus).
  • Database knowledge: SQL (MS SQL Server, Oracle) and RDBMS concepts.
  • Availability for stand-by shifts on a monthly level which might require interventions outside business hours.
  • Fluency in English (written and oral).

Nice to have:

  • Awareness regarding Application Monitoring Tools (i.e. Grafana) is a plus.
  • Experience with cloud performance tuning and security testing is a plus.
  • Experience with application servers like Wildfly or Jboss is a plus.
  • Performance tuning expertise of databases (indexes, constraints, data integrity, triggers usages)
  • Other languages (such as German or French) are a plus.

This is an excellent opportunity to work with a talented team and contribute to the success of our organization.

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