Chat Customer Support Representative, Romania
1 month ago
Join Our Team as a Slovak-Speaking Chat Customer Support Representative in Cluj-Napoca
Location: Cluj-Napoca, Romania
Type: Full-Time
Compensation: Competitive Base Salary + Monthly Performance Bonuses
Whats in It for You?
Imagine starting each day in the heart of Cluj-Napoca, working in a fast-paced, innovative environment where your ideas are valued, and you make a real impact on customer satisfaction. From an attractive salary and performance bonuses to perks like private medical insurance and Gympass membership, this role brings together opportunity, security, and a dynamic workplace.
Your Role as a Chat Customer Support Representative
As our new Chat Customer Support Representative, youll be the friendly, professional voice that customers rely on for help and advice. Youll communicate through chat, email, and tickets to assist with product-related issues, oversee customer orders, and ensure that every interaction leaves customers feeling valued.
Day-to-Day Responsibilities:
Connect with customers through live chat, email, and ticket systems to resolve inquiries quickly and efficiently.
Manage and process customer orders, providing updates along the way.
Address complaints with empathy, finding solutions that ensure customer satisfaction.
Keep customer records current and accurate in our databases.
Escalate complex cases to the right team, ensuring seamless support.
Is This You?
Language Proficiency: Fluent in Slovak (C1 level) and conversational English (B2). Knowledge of Croatian or Slovenian is a great bonus
Experience: A college degree or relevant customer service experience is preferred.
Tech-Savvy: Comfortable with MS Office and ticketing software.
Customer-Focused: You bring a positive, solutions-oriented approach to every interaction.
Organized Problem Solver: You thrive under pressure, stay organized, and enjoy overcoming challenges.
Bonus Skills: Experience with customer satisfaction metrics or loyalty programs is an asset
Why You'll Love Working Here
Flexible Shifts: Rotating shifts with options between 9 AM - 6 PM and 3:30 PM - 11:30 PM for work-life balance.
Welcome Bonus: Kick off your journey with a 250 EUR sign-on bonus, added to your first three salaries
Performance Bonuses: Earn up to 150 EUR monthly for top performance.
Six Months of Accommodation: We'll help you settle in with up to 6 months of free housing and cover transportation costs for all shifts.
Paid Time Off: 20 days to start, plus an extra day each year after your first.
Perks & Benefits: Meal tickets, private medical insurance, Gympass membership, and more.
Professional Growth: Enjoy paid training, internal promotion opportunities, and the stability of a permanent contract.
If you're fluent in Slovak and ready to build a rewarding career with a team that values growth, innovation, and customer satisfaction, we'd love to hear from you
Apply today and take the first step toward an exciting future in Cluj-Napoca
-
Slovak Customer support role in Romania
1 month ago
Bucharest, Romania Cross Border Talents Full timeJoin Us as a Customer Support Representative for Slovak Speakers! Are you a fluent C2 Slovak speaker with strong English skills (B2)? We have an incredible opportunity waiting for you! We are looking for a Customer Support Representative to join our vibrant team in Cluj-Napoca, Romania. What We Offer: Generous Signing Bonus: Get started with a warm welcome!...
-
Remote Slovenian-speaking Customer Care Specialist
20 hours ago
Bucharest, Romania Cross Border Talents Full timeStarting Date: January 20, 2025 Work Model: Fully Remote (Romania-based with potential to work temporarily from Slovenia after 6 months) We are seeking Slovenian speakers for the role of Customer Support Representative to join a dynamic and growing project in Romania. You will play a key role in delivering excellent customer service by assisting customers...
-
Customer Support Agent with Japanese
1 month ago
Bucharest, Romania Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are working with a leading investment firm offering Forex and CFD trading company. We are looking to recruit a Japanese-speaking Customer Support Agent for their Limassol office.Location: Remote (EMEA)Employment type: Full-timeRemuneration: Service agreementDUTIES AND RESPONSIBILITIES:Graduated with a College/University...
-
Hybrid Junior Dutch Customer Care
4 weeks ago
Bucharest, Romania Cross Border Talents Full timeWhy Join Us? Competitive Salary: Receive a package that reflects your skills and experience.Work-from-Home/Work-from-Office Allowance: 900 RON per month.Meal Vouchers: 25 RON per day to support your daily needs.Private Medical Insurance: Comprehensive health coverage for you. Your Responsibilities: Handle customer inquiries through email, phone, or chat with...
-
Junior Technical Sales Representative
3 weeks ago
BUCHAREST, Romania Dell Full timeJunior Technical Sales RepresentativeAt Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They...
-
Dutch Junior Customer Care
4 weeks ago
Bucharest, Romania Cross Border Talents Full timeWhat We Offer: Attractive Salary: Competitive compensation tailored to your experience.Monthly Work-from-Office Allowance: 900 RON.Meal Tickets: 25 RON per working day to ensure you’re fueled throughout your day.Private Medical Insurance: Comprehensive health coverage for your peace of mind. Key Responsibilities: Respond promptly to customer inquiries via...
-
Junior Technical Sales Representative
3 weeks ago
BUCHAREST, Romania Dell Full timeJunior Technical Sales Representative - RussianAt Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales...
-
Head of Technical Support
1 month ago
Bucharest, Romania David Kennedy Recruitment Full timeDavid Kennedy Recruitment is working with an award winning liquidity and technology solutions company who is seeking to onboard a Head of Technical Support to join their team.Position: Head of Technical Support Location: Remote/ GMT +4 timezone (+- 1 HR)Employment type: Full-time Remuneration: Base salaryDUTIES AND RESPONSIBILITIES:Design and implement a...
-
Technical Support
1 month ago
Bucharest, Romania WLG Full timeLocation: Brno, Czech Republic (Hybrid)Contract: HPP or Contracting, long-term, full-time.Fast recruitment process - 2 stagesCompany Overview:Our client leads the way in Dairy Management Solutions worldwide. They provide advanced technology to help dairy farms run smoothly and boost productivity. From milking machines to monitoring tools, their solutions...
-
Design Manager
3 weeks ago
Bucharest, Romania Egis Group Full timeJob Description Reporting into Egis Romania Transportation Manager/Deputy Transportation Manager, the job of design manager will require you to be able to: Manage the local design activity, providing overall direction and leadership but also coordinate with other Design centers representatives within Egis (e.g. to facilitate transfer of...
-
Solutions Consultant
3 weeks ago
Bucharest, Romania Palo Alto Networks Full timeJob Description Your Career As a Solutions Consultant for network security, you provide technical expertise and guidance in customers' network security and zero trust journey. You will be key in defining technical solutions that secure a customer’s key business imperatives. You evangelize our industry leadership in on-prem, cloud, and security services...
-
Junior Technical Sales Representative
3 months ago
BUCHAREST, Romania Dell Full timeInside Product Specialist At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly...
-
Key Account Manager I Romania
3 weeks ago
Bucharest, Romania Garmin Cluj Full timeReporting into a Sales and Marketing Manager your role will be to develop and manage the retail business within Garmin’s business in line with RO strategy. Ensure all departments are engaged, supported and motivated to maximize sales and profit potential in existing and new markets. We believe that collaboration leads to the best ideas, and we rely...
-
Game presenter and shuffler
1 month ago
Bucharest, Romania David Kennedy Recruitment Full timeDavid Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit German-speaking Game Presenters for their Gaming studios in Bucharest, RomaniaPosition: Game presenter and shuffler (German)Location: Bucharest, RomaniaEmployment type: Full-time Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES:To be...
-
Game presenter and shuffler with Swedish
1 month ago
Bucharest, Romania Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are working with a leading B2B solution provider who are looking to recruit Swedish-speaking Game Presenters for their Gaming studios in Bucharest, RomaniaLocation: Bucharest, RomaniaEmployment type: Full-timeRemuneration: Base salary + bonuses (including flights, relocation and ongoing accommodation) DUTIES AND RESPONSIBILITIES:To be...
-
Game presenter and shuffler with Italian
3 months ago
Bucharest, Romania Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are working with a leading B2B solution provider who are looking to recruit Italian-speaking Game Presenters for their Gaming studios in Bucharest, RomaniaLocation: Bucharest, RomaniaEmployment type: Full-timeRemuneration: Base salary + bonuses (including flights, relocation and ongoing accommodation) DUTIES AND RESPONSIBILITIES:To be...
-
Game presenter and shuffler with German
3 months ago
Bucharest, Romania Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are working with a leading B2B solution provider who are looking to recruit German-speaking Game Presenters for their Gaming studios in Bucharest, RomaniaLocation: Bucharest, RomaniaEmployment type: Full-timeRemuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES:To be “the face” of the company delivering expert knowledge and...
-
Game presenter and shuffler with Turkish
3 months ago
Bucharest, Romania Wibit Consulting & Services (WibitCS) Full timeIn collaboration we are working with a leading B2B solution provider who are looking to recruit Turkish-speaking Game Presenters for their Gaming studios in Bucharest, Romania. Location: Bucharest, RomaniaEmployment type: Full-timeRemuneration: Base salary + bonuses (including flights, relocation and ongoing accommodation) DUTIES AND RESPONSIBILITIES:To be...
-
Polish-speaking Reactivation Sales Agent
1 month ago
Bucharest, Romania Enteractive Full timeWe are Enteractive, a service provider in the online gambling (iGaming) industry. We are the industry leader and the experts in player reactivation. Be it online casino or sportsbook, we know how to reactivate players and increase their retention and loyalty to the brands we work with. Through our custom-made tech (Re)Activation Cloud®, we communicate with...
-
Game Presenter
1 month ago
Bucharest, Romania David Kennedy Recruitment Full timeDavid Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit Brazilian Portuguese-speaking Game Presenters for their Gaming studios in Bucharest, Romania. Position: Game presenter and shuffler Location: Bucharest, RomaniaEmployment type: Full-time Remuneration: Base salary + bonuses (including flights,...