Hybrid Junior Dutch Customer Care

4 weeks ago


Bucharest, Romania Cross Border Talents Full time

Why Join Us?

  • Competitive Salary: Receive a package that reflects your skills and experience.
  • Work-from-Home/Work-from-Office Allowance: 900 RON per month.
  • Meal Vouchers: 25 RON per day to support your daily needs.
  • Private Medical Insurance: Comprehensive health coverage for you.

Your Responsibilities:

  • Handle customer inquiries through email, phone, or chat with professionalism.
  • Provide accurate and detailed information about our products and services.
  • Resolve customer issues efficiently or escalate complex cases when necessary.
  • Maintain up-to-date records of customer interactions.
  • Work closely with your team to ensure an excellent customer experience.

What You Bring:

  • Fluency in Dutch (written and spoken) is mandatory.
  • Good command of English for internal communications.
  • Strong communication and interpersonal skills.
  • A problem-solving attitude and ability to perform well in a dynamic environment.
  • Previous experience in customer service is advantageous but not required.

Work Setup:

  • Hybrid: Enjoy flexibility with remote work and occasional on-site days.
  • A work schedule designed to support your professional and personal life.


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