Hybrid Junior Dutch Customer Care
4 weeks ago
Why Join Us?
- Competitive Salary: Receive a package that reflects your skills and experience.
- Work-from-Home/Work-from-Office Allowance: 900 RON per month.
- Meal Vouchers: 25 RON per day to support your daily needs.
- Private Medical Insurance: Comprehensive health coverage for you.
Your Responsibilities:
- Handle customer inquiries through email, phone, or chat with professionalism.
- Provide accurate and detailed information about our products and services.
- Resolve customer issues efficiently or escalate complex cases when necessary.
- Maintain up-to-date records of customer interactions.
- Work closely with your team to ensure an excellent customer experience.
What You Bring:
- Fluency in Dutch (written and spoken) is mandatory.
- Good command of English for internal communications.
- Strong communication and interpersonal skills.
- A problem-solving attitude and ability to perform well in a dynamic environment.
- Previous experience in customer service is advantageous but not required.
Work Setup:
- Hybrid: Enjoy flexibility with remote work and occasional on-site days.
- A work schedule designed to support your professional and personal life.
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