Customer Service Support
3 weeks ago
As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars.
With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30 European countries.
We move fast and love a good challengeemployees with more than 90 nationalities: with our strong team, flat hierarchies and fast decisions we've grown to become Europe's clear market leader and don't plan on stopping anytime soon.
Join us, building the best way to buy and sell cars.
Our customer service is not only the first point of contact for our customers, but also the flagship of our company.
By providing superior and unique services, we ensure that our customers' expectations are consistently exceeded and customer satisfaction is always outstanding.
Be part of our colorful and motivated customer service team and contribute to the professional phone support of our private customers by coordinating appointments for our 130 branches in France.
With your support you will help to continuously improve our service quality.Our offer
Permanent work contract, full time
Hybrid work, 1 week from the office, 1 week home
A nice office just 1 minute away from Pipera metro station
A warm team atmosphere and fun team events
Private health insurance via Medicover
Open communication and delivering results are more important to us than a dress code
Inclusive and respectful multicultural work environment
Personal development
Your new role
Proactive customer service (95% Outbound) to answer customers' questions and help coordinate branch evaluation visits
Identify customers' needs, clarify information, research every issue and provide optimal solutions
Simple process with help and support always available
Go the extra mile to engage customers
Your skills
Very good written and spoken French language skills
Excellent communication skills and strong customer orientation with a friendly and professional approach
Motivation to work in customer service - experienced or newcomer
6 months or more of experience in inbound or outbound customer service or other customer-facing sectors
You get extra credit for
12 months or more of experience in inbound or outbound customer service or other customer-facing sectors
Bachelor's Degree
Interest in the automotive sector
-
Customer Service Supervisor
1 week ago
Bucharest, Bucureşti, Romania GLOBAL CUSTOMER CARE SERVICES S.R.L Full timeJob purposeManages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members. Customer...
-
Customer Service Support
16 hours ago
Bucharest, Bucureşti, Romania AUTO1 Group Operations SE Full timeAUTO1 Group – Europe's leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30...
-
customer service support
3 weeks ago
Bucharest, Bucureşti, Romania PAYDRIX SRL Full timeJob Title: Customer Service Support Client Description:Paydrix SRL si Nayax's official partner for Romania specialized in providing - EMV Credit/Debit Card Cashless payment solution combined with Telemetry and Management solutions platform for unattended market.Main purpose of the job:We currently have an exciting opportunity for a CUSTOMER TECHNICAL SUPPORT...
-
Customer support with German
2 weeks ago
Bucharest, Bucureşti, Romania Arche Consulting Sp. z o.o. Sp. K. Full timeYour workplace:An American company where management standards for every company in the world are the same - everyone is equal, and there is cultural diversity in the teams. You will be responsible for global projects for the largest companies in the world in the field of software, internet marketing, internet platforms and devices.Responsibilities:Interact...
-
Customer Support, German Speaker
6 days ago
Bucharest, Bucureşti, Romania AUTO1 Group Operations SE Full timeAUTO1 Group – Europe's leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30...
-
Customer Service Officer
1 week ago
Bucharest, Bucureşti, Romania NRF Poland Full timeAre you a proactive and enthusiastic individual with a genuine passion for customer service and a strong desire to advance your career? If you're eager to contribute your skills and dedication to our dynamic and international organization, and have the ambition to take our customer service to new heights, we want to hear from youAbout the jobIn this position...
-
Customer Service with Italian
4 weeks ago
Bucharest, Bucureşti, Romania Hudson RPO Full timeHudson RPO is currently partnering with our client to recruit a Customer Service Specialist fluent in Italian and English to join their team in Bucharest, Romania. Key Responsibilities:Support sales team inquiries, provide information, and assist with order processing.Collaborate with sales and business support teams to identify customer needs and upselling...
-
Customer Service
2 weeks ago
Bucharest, Bucureşti, Romania Social Spot Romania Full timeTitlu post: Customer Service & Field Coordinator Departament: Client Service, Social Spot RomaniaRaportează către: Managing PartnerProgram: Full timeSummary:We are currently looking for a talented and dedicated Customer Service & Field Coordinator to join our Client Service Team. The ideal candidate has excellent verbal and written communication skills in...
-
Customer Support with French
3 weeks ago
Bucharest, Bucureşti, Romania Conectys Serv Telecom SRL Full timeAre you friendly and positive? Is French your strength and can you express yourself easily on any subject? As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and...
-
Customer Services Specialist
4 weeks ago
Bucharest, Bucureşti, Romania Randstad Full timeOrganisation/DepartmentCustomer Service SpecialistJob descriptionBuilds relationships with customers, generating trust and credibility and proactively fulfil customer servicerequirements Understand customer logistic realities, specificities and limitations Collaborate with customers to eliminate non-value added activities and to understand and...
-
Customer Support Specialist with German
3 weeks ago
Bucharest, Bucureşti, Romania PROHUMAN APT SRL Full timeWe are looking for an enthusiastic customer support representative to join the teamCustomer Support Specialist with GermanExperience: 1-3 years work experienceEducation: facultyTasks: Review approved underwritten proposals for accuracy and completion. Process and administer finance contracts, supporting documentation and customer KYC Know Your Customer...
-
Team Lead Customer Service
3 weeks ago
Bucharest, Bucureşti, Romania AUTO1 Group Operations SE Full timeDescrierea companiei AUTO1 Group – Europe's leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners –...
-
Customer Service Specialist
4 weeks ago
Bucharest, Bucureşti, Romania JDE Peet's Full timeCompany DescriptionJDE is a subsidiary of JDE Peet's, the world's leading pure-play coffee and tea company, headquartered in The Netherlands. For more than 265 years, JDE has been inspired by the belief that it's amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a...
-
Customer Service Engineer
4 weeks ago
Bucharest, Bucureşti, Romania HUAWEI DIGITAL POWER Full timeHuawei Digital Power offers leading Smart PV solutions harnessing more than 30 years of expertise in digital information technology. By integrating AI and Cloud, Huawei further incorporates many latest ICT technologies with PV for optimal power generation, thus making the solar power plant to be Highly Efficient, Safe & Reliable with Smart O&M and Grid...
-
Customer Service Agent, Swedish Speaker
4 weeks ago
Bucharest, Bucureşti, Romania AUTO1 Group Operations SE Full timeAUTO1 Group – Europe's leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30...
-
Customer Service Agent, Dutch Speaker
16 hours ago
Bucharest, Bucureşti, Romania AUTO1 Group Operations SE Full timeAUTO1 Group – Europe's leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30...
-
Customer Service Agent, Spanish Speaker
3 weeks ago
Bucharest, Bucureşti, Romania AUTO1 Group Operations SE Full timeAUTO1 Group – Europe's leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30...
-
Customer Service Agent, Dutch Speaker
3 weeks ago
Bucharest, Bucureşti, Romania AUTO1 Group Operations SE Full timeAUTO1 Group – Europe's leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands Autohero, and we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30...
-
Customer Service Engineer on shifts
3 weeks ago
Bucharest, Bucureşti, Romania HUAWEI DIGITAL POWER Full timeHuawei Digital Power offers leading Smart PV solutions harnessing more than 30 years of expertise in digital information technology. By integrating AI and Cloud, Huawei further incorporates many latest ICT technologies with PV for optimal power generation, thus making the solar power plant to be Highly Efficient, Safe & Reliable with Smart O&M and Grid...
-
Customer service
3 days ago
Bucharest, Bucureşti, Romania EXE GREEN HOLDING SRL Full timeSuntem în căutarea unui coleg dedicat pentru poziția de Customer Service în echipa noastră. Dacă îți dorești să lucrezi într-un mediu dinamic, alături de o echipă prietenoasă și sa oferi suport clienților noștri, acest job este potrivit pentru tine.Candidatul ideal pentru acest post ar trebui să aibă abilități excelente de comunicare,...