Customer Advisor with Italian

1 month ago


București, Romania IGT SERVICES AND TECHNOLOGIES S.R.L. Full time

As a Customer Service Representative with Italian, your primary responsibilities will include:

🔄Be the beacon of exceptional service, illuminating every customer interaction with warmth and expertise across various communication channels—phone calls, emails, and social media platforms;
✈️Assist customers with flight/baggage queries (calls and emails). Join our vibrant Contact Center team, where you'll effortlessly navigate customer requests, from booking inquiries to seamless reservation changes and everything in between, ensuring unparalleled satisfaction at every turn;
✅Communicating with customers through various channels in Italian and English;
🌟Ensure customer satisfaction and provide professional customer support (B2B & B2C)

Qualifications:
📝Advanced level of English & Italian
🗣️Great communication skills
🌟Previous service experience

Benefits:
💰Competitive salary & perks
📈Career growth opportunities
🙌Supportive, inclusive environment

Work Schedule:
🗓️Full-time, Mon-Friday; 10:00-19:00
📝Working from office

Join us in making travel memorable 🌍🌟


Equal opportunity employer. All welcome



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