Technical Support Specialist with Italian
1 month ago
Job Title: Technical Support Specialist with Italian
We are seeking a talented and motivated individual to join our team as a Technical Support Specialist with Italian. In this role, you will have the opportunity to utilize your technical expertise and language skills to provide exceptional support to our Italian-speaking customers.
Key Responsibilities:
Respond to customer inquiries and provide technical assistance via phone, email, and chat in Italian.
Troubleshoot and resolve technical issues related to software, hardware, and network systems.
Document and track customer interactions and technical solutions in our system.
Collaborate with cross-functional teams to escalate and resolve complex technical issues.
Stay up-to-date on product knowledge and technical skills through training and self-learning.
Qualifications:
Fluency in Italian and English, both written and verbal.
Proven experience in a technical support role, preferably in a software or IT environment.
Strong problem-solving skills and the ability to think analytically.
Excellent communication and customer service skills.
Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
Competitive salary and benefits package.
Opportunity for career growth and advancement within the company.
Work with a diverse and talented team in a collaborative environment.
Gain valuable experience in the tech industry and enhance your language skills.
If you are passionate about technology, fluent in Italian, and enjoy helping others solve technical problems, we would love to hear from you. Join us as a Technical Support Specialist and be part of a dynamic team dedicated to providing top-notch support to our Italian-speaking customers.
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