technical support specialist

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and...

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and...

- Respond to customer inquiries and support requests via Zendesk and other channels. - Analyse system behaviour and customer data to diagnose performance and connectivity issues. - Resolve recurring operational incidents. - Collaborate with internal teams to identify underlying causes of service irregularities. - Own support tickets from investigation...

Respond to customer inquiries and support requests via Zendesk and other channels. Analyse system behaviour and customer data to diagnose performance and connectivity issues. Resolve recurring operational incidents. Collaborate with internal teams to identify underlying causes of service irregularities. Own support tickets from investigation through...

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Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is...

Business Technical Support SpecialistBitdefenderBitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy,...

Description About the Role   As a NinjaOne Technical Support Specialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support Leadership while taking ownership of customer issues and...

Description About the Role   As a NinjaOne Technical Support Specialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support Leadership while taking ownership of customer issues and...

- Respond to customer inquiries and support requests via Zendesk and other channels. - Troubleshoot basic technical and operational issues. - Accurately log, classify, and follow up on customer tickets according to SLA guidelines. - Escalate complex or unresolved issues to senior team members when necessary. - Maintain clear and professional communication...

Respond to customer inquiries and support requests via Zendesk and other channels. Troubleshoot basic technical and operational issues. Accurately log, classify, and follow up on customer tickets according to SLA guidelines. Escalate complex or unresolved issues to senior team members when necessary. Maintain clear and professional communication with...

**Description** **About the Role** As a NinjaOne Technical Support Specialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support Leadership while taking ownership of customer issues and...

About the Role As a NinjaOne Technical Support Specialist, you will work alongside our multinational industry-leading product Support Team to provide transformative customer experiences. You will prioritize customer calls and email correspondence under the guidance of Support Leadership while taking ownership of customer issues and utilizing resources...

DescriptionImagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and activities to create memorable experiences.Backed by a...

About the job Onapsis protects the world’s most critical business applications. Over 20% of the Fortune 100 rely on us to keep their enterprise applications secure, compliant, and available. We’re seeking a skilled Technical Support Specialist - Level 2 to serve as a key technical resource within the Onapsis Support organization. In this role, you will...

Role DetailsLocation: Bucharest, RomaniaWork Arrangement: Work from home Type of Support: Phones and emails Contract Duration: Full-timeWork Schedule: 8:00 am - 5:00 pm CET Two consecutive days off Expected Start Date: April, 2026About UsCrescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative...

Role Details Location: Bucharest, Romania Work Arrangement: Work from home Type of Support: Phones and emails Contract Duration: Full-time Work Schedule: 8:00 am - 5:00 pm CET Two consecutive days off Expected Start Date: April, 2026 About Us Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with...

**Role Details** **Location:** Bucharest, Romania **Work Arrangement:** Work from home **Type of Support:** Phones and emails **Contract Duration:** Full-time **Work Schedule:** 8:00 am - 5:00 pm CET Two consecutive days off **Expected Start Date:** April, 2026 **About Us** **Crescendo** represents peak CX performance in the AI era. We combine...