Manager, Account Management, Marchants

2 weeks ago

Bucharest, Bucureşti, Romania Mastercard Full time €40,000 - €80,000 per year

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management, MarchantsOverview:
Create, develop and execute Merchant strategy in Romania including but not limited to strategic Merchant Partnerships – top 5 Merchant per priority MCC (ie petrol, food, pharmacy)

Responsibilities:

• Responsible for day to day account management activities for these merchants.

• Work closely with Sales, Product, Acceptance, BD and D&S to integrate and align objectives of Partners Strategy with Country targets (eg targeted campaigns, bespoke benefits for different products/segments, integration in RFPs)

• Implement tactical plans to enhance profitability, delivering all key elements and objectives agreed.

• Contribute towards business opportunities that increase volume, share and revenue.

• Develop strong relationships between Mastercard and these merchants.

• Implement customer solutions that improve revenue generation and enhance mutual profitability.

• Understand the customer business strategies and deliver against sales targets for MasterCard products/services.

• Leverage all Mastercard brand attributes, products and services to deliver exceptional customer value.

• Responsible for all administrative and operational issues for these merchant accounts.

• Create, develop and execute Strategy and Implementation on Loyalty solutions for Issuers and Merchants – ie integrate Circle with Issuers and build framework for building Local relevant partnerships and offers for Market wide utilization as part of the Loyalty Circle ecosystem

All about You/Experience:
>3 years experience in merchants management role with focus of relationship management, sales, payments

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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