IT Business Analyst

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk andamp; compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 hi h-performin en ineers, risk, and operations professionals.

We started out in 2015 as ING's software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data Management, Touchpoint Channels andamp; Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you-

The Mission

Business Analyst role focuses on enabling business success by identifying and analysing needs, facilitating communication between stakeholders, and supporting the development of effective, value-driven solutions. Through collaboration and insight, the Business Analyst helps improve processes, drive strategic initiatives, and ensure that business objectives are met with clarity and efficiency.

Your day to day

Even if you'll start your day from the comfort of your home or drink your morning coffee in our office's garden, your day will be quite similar when it comes to tasks. Here are your daily responsibilities:

• Requirements analysis:
• You make sure that the requirements are complete, consistent, of good quality, that they are translated correctly in the design, and that they are maintained and, if necessary, adjusted if changes occur.
• You support the Product Owner and the squad in managing the backlog by prioritizing and translating the epics into features and, together with the squad, into user stories.
• You make connections between business requirements and the product vision, strategy and roadmap.
• Process analysis: You analyze the current situation, the problems that occur and the underlying causes. Based on this analysis, you provide clear process designs.
• Information analysis: You analyze the necessary input, output, and adjustment of data in the client processes. You analyze the information need. You investigate the quality of the captured data and come up with solutions to improve quality.
• You will work Agile as part of a multidisciplinary squad which consists of Business Analysts, IT DevOps and UX Designers.
• Together with your team you are responsible for stable and maintainable solution which is delivered to our users.
• You create test cases and test the functionalities/changes made by Dev Engineers.
• You actively contribute to the analysis need for automated feed (e.g. onboarding/consuming new data sources)
• You correctly and easily identify the business need; you identify the implications and dependencies and build stories in accordance.

What you'll bring to the team

• Experience:
• Relevant project and banking experience as a Business Analyst, with affinity on functional side and knowledge of Data domain.
• Stakeholder management - excellent communicator and able to build bridges between multiple stakeholders. You can convincingly put forward your proposals, challenge and convince and are a real team player in reaching broad agreement on the road to follow.
• You possess a basic/good understanding of the concepts of data feeds, data model, process modelling (BPMN);
• You have experience with the testing process - good understanding of the different types of testing (progression, non-regression, INT, UAT), can elaborate test scenarios in support of INT/UAT and can perform testing if necessary.
• You are familiar with Release Management concepts (minor, major, release notes etc.).
• You have project management abilities with which you support the Product Owner.
• You have practical experience working agile - understand and support the agile way of working in cross-functional and distributed teams.
• You have experience in supporting the rollout of modules/solutions.
• You have the natural seniority to make a direct impact on the direction of the squad and chapter.
• You look for challenges and encourage people to improve
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Accurately defines the key elements of complex, ambiguous situations.
• You have a passion for data.
• Tech stack/ knowledge:
• Mandatory: affinity for TECH/IT, Microsoft stack (SSAS, SSIS, SQL, PBI)

Foreign languages: English (advanced) -Mandatory

• Education: Bachelor's Degree (or higher) in an Economic or IT related field

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