Customer Care Representative

4 days ago

Voluntari City, Ilfov, Romania H Full time 20,000 - 30,000 per year

Are you ready to combine your passion for security and logistics in the dynamic role of Customer Care Representative? Discover below the challenges and rewards that come with this role at H.Essers.

YOUR CHALLENGES

We are looking for a Customer Care Representative.

What will you do specifically?

  • As a Customer Care Representative, you act as the single point of contact for our national and international customers.
  • Specifically, you offer H.Essers' top customers optimal and excellent service by playing a coordinating and mediating role between the customer and H.Essers.
  • In this way, you succeed in providing a service that radiates professionalism and customer focus.
  • You will ensure smooth cooperation and build a relationship of trust between the customer and H.Essers.
  • For this, optimal customer loyalty is key for you. To achieve this, you follow up on the customer's shipments and defend their interests within the organisation, while keeping the interests of your own organisation in mind.
  • You go the extra mile within the possibilities of your own organisation.

YOUR TALENTS

  • You highly value the principle 'customer is king' and have -preferably- already had the opportunity to put this principle into practice within a professional context.
  • You like the national and international dynamics and enthusiasm associated with this function and department being in the logistics world.
  • Furthermore, you are someone who is sharp of tongue, who goes the extra mile for the customer and dares to think out-of-the box with colleagues in order to arrive at the most optimal solution for the customer.

YOUR REWARD

  • Attractive salary supplemented by meal cheque and health insurance
  • Trasport solutions from your location to H.Essers site
  • Supported by our vision of 'Lifelong Learning', the H.Essers offers you a free choice of various training courses that contribute to your personal development
  • Your physical and mental health are strengthened through H.Essers' Fit2Grow health program
  • Your greatest asset is without doubt your place within the strong H.Essers family

7500 REASONS TO CHOOSE H.ESSERS

  • Family values: have provided a strong foundation of trust and commitment for both employees and customers since 1928
  • Job security: in a rapidly changing world
  • Ambitious team: with 7500 dedicated colleagues, we strive for excellence and have an abundance of ambition and opportunity
  • Innovation: in our processes and services, enabling us to serve our customers ever more efficiently and sustainably
  • Sustainable international growth: recognizing our social, economic, and environmental responsibilities as an organization to have a positive impact on society as a whole
  • Diversity and inclusion: are crucial to a healthy and productive work environment and are actively embraced within H.Essers

These are just a few reasons why H.Essers is an attractive choice, we are eager to discover your reason(s).

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