Partner Operations Specialist

7 days ago

Bucharest, Bucureşti, Romania b3-b0f8-4a4b-9729-2c5b4e202d38 Full time €30,000 - €60,000 per year

US Partner Operations Specialist - 2 years contract 11am-8 pm working hours

Location:
Report to Site in Bucharest, Romania on a hybrid model

PTC's business continuously evolves to bring product innovation and customer value to the marketplace. Revenue Operations ensures that Sellers and Partners have the tools, processes, support and resources necessary to achieve success.

Your Impact:

Within Revenue Operations, the Partner Operations team is accountable for all aspects of operational support to partners within the Partner Network. The Partner Operations Specialist will provide operational support for Partners and the Partner Network ecosystem with the goal of driving Partner efficiency, supporting achievement of company financial goals and the strategic success of the Partner Network. This will be accomplished through deep understanding of process, policies, tools and the business while pursuing continuous improvement and collaborative execution.

Your Day-To-Day:

Responsibilities span deal support, system support, provision of enablement through program and contract support.

  • Manage the Deal Registration process for the EMEA region.
  • Triage requests and render approval/rejection within an appropriate time and in accordance with program guidelines.
  • Collaborate cross functionally, as needed.
  • Proactively contribute to process and system enhancements.
  • Deliver operational support to the EMEA's Partner Ecosystem
  • Triage and address requests in a timely manner. Applicable topics may include:
  • Administering deal related contractual artifacts.
  • Providing first level support on process and system ) related issues
  • Providing order support to unblock issues which hinder or delay order submission.
  • Liaising with the Commercial Desk on complex deal structures
  • Deliver regional enablement to Partners. This may include:
  • Delivery of ad hoc training on target topics.
  • Collaborating in the structured delivery of enablement to top partners in collaboration with the enablement team (process, policy and system topics).
  • Proactively manage the integrity of opportunity data in Salesforce in support of financial or operational analytics.
  • Actively pursue and promote operational efficiency recommendations for self, team members, Partners and Partner Managers.
  • Lean in to support team members if capacity challenges require and serve as a back-up resource on specific Microsoft management activities.

Preferred Skills and Knowledge:

  • Self-motivated individual, proactive contributor who works well as an individual and within a team environment.
  • Able to work in a fast-paced and demanding environment.
  • Strong organizational, prioritization, problem-solving and multi-tasking skills.
  • Proactive, effective communicator with strong organizational and inter-personal skills
  • Skilled in the use of MS Excel and other Microsoft Office tools
  • Advanced knowledge of
  • Strong operational or customer support orientation

Basic Qualifications:

  • 2+ years of experience working in operations at a software company or in a customer facing, support type role. Channel and SaaS experience preferred.
  • Bachelor's degree
  • Previous experience in working with software sellers
  • English proficiency

  • Partner Operations Specialist

    7 days ago

    Bucharest, Bucureşti, Romania PTC Full time €30,000 - €60,000 per year

    EMEA Partner Operations SpecialistLocation:Report to Site in Bucharest, Romania on a hybrid modelPTC's business continuously evolves to bring product innovation and customer value to the marketplace. Revenue Operations ensures that Sellers and Partners have the tools, processes, support and resources necessary to achieve success.Your Impact:Within Revenue...

  • Partner Operations Specialist

    7 days ago

    Bucharest, Bucureşti, Romania b3-b0f8-4a4b-9729-2c5b4e202d38 Full time €40,000 - €60,000 per year

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...

  • People & Operations Assistant

    7 days ago

    Bucharest, Bucureşti, Romania Devhd | ServiceNow Partner Full time 12,000 - 24,000 per year

    About the RoleWe are looking for a proactive and highly organized People & Operations Assistant to support the smooth running of our administrative, HR, and operational processes.This role is central to supporting both employees and external partners, making sure everything from payroll to office logistics runs seamlessly.This is a remote position, with...

  • Business Operations Specialist

    3 days ago

    Bucharest, Bucureşti, Romania Samsung Electronics Full time 15,000 - 30,000 per year

    Position SummarySamsung Electronics Romania (SEROM) is seeking a motivated and detail-oriented Business Operations Specialist to join our growing team in Romania. This role is central to our success, providing essential support across sales operations, tender management, and marketing budget execution.Role and ResponsibilitiesTender & Bid managementDaily...

  • EMEA Operations Specialist

    7 days ago

    Bucharest, Bucureşti, Romania coverletter Full time 15,000 - 30,000 per year

    Location: Bucharest, 2 days/week at the officeContract: 12 monthsAbout the Role:We are seeking a detail-oriented and proactive Operations Specialist to support the day-to-day activities of our client's EMEA two-sided partner marketplace. This position is critical to ensuring smooth store operations and delivering exceptional customer service as we scale to...

  • EMEA Operations Specialist

    7 days ago

    Bucharest, Bucureşti, Romania coverletter Full time 15,000 - 30,000 per year

    Location: Bucharest, RomaniaContract: 12 monthsAbout the Role:We are seeking a detail-oriented and proactive Operations Specialist to support the day-to-day activities of our client's EMEA two-sided partner marketplace. This position is critical to ensuring smooth store operations and delivering exceptional customer service as we scale to 10+ countries, with...

  • EMEA Operations Specialist

    3 days ago

    Bucharest, Bucureşti, Romania coverletter Full time €35,000 - €65,000 per year

    Location: Bucharest, 2 days/week at the officeContract: determined period, until 30th April, prolongation availableAbout the Role:We are seeking a detail-oriented and proactive Operations Specialist to support the day-to-day activities of our client's EMEA two-sided partner marketplace. This position is critical to ensuring smooth store operations and...

  • Alliance Operations Partner

    7 days ago

    Bucharest, Bucureşti, Romania Zentiva Full time 40,000 - 60,000 per year

    POSITION PURPOSEThe Alliance Operations Partner you will be responsible for ensuring the appropriate alignment, transparency, and collaboration between Zentiva and the External Party (Covis/Azurity) across all Zentiva affiliates and internal functions as needed; acting as the central point of coordination for the execution of the partnership. Through...

  • Operations and Logistics Specialist

    5 days ago

    Bucharest, Bucureşti, Romania BYD Europe Full time

    As a key player in the success of our brand in fulfilling customer orders, the Operations and Logistics Specialist will oversee the organization and optimization of vehicle logistics flows in Romania & Bulgaria. This role involves leading the national logistics setup project and managing ongoing operations in close coordination with the European logistics...

  • People Operations Specialist

    7 days ago

    Bucharest, Bucureşti, Romania Kambi Full time €30,000 - €40,000 per year

    About KambiKambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front-end user interface to customer intelligence, risk...