Client Services Manager

19 hours ago

Bucharest, Bucureşti, Romania Retailzoom Full time 15,000 - 30,000 per year

What we offer

A dynamic role for an ambitious candidate wishing to further grow

In this role you will be working closely with a team of Senior Executives & Analytics experts to provide Insights to FMCG clients in Romania.

More specifically
the successful candidate will be
:

  • Connecting with existing and new accounts, demonstrating solution value (predominantly on Retail Panel services) and how this can contribute in supporting the client's business
  • Support to prepare insights reports, ensuring that the expected level of service and value is provided in line with client expectations
  • Actively assist in building and winning new business
  • Be proactive in reviewing the client environment and business needs to create added relevance
  • Deliver effective client presentation

Job Requirements:

  • At least 5 years of Quantitative Research and/or Retail Panel experience gained in a Market Research Agency or in the Marketing Department of an FMCG company or Retailer
  • University Graduate in fields such as Economics, Mathematics, Statistics, Marketing or related subjects
  • Excellent analytical skills and attention to details
  • A naturally curious person who investigates cause and effect
  • Confident in presenting to senior teams with very diverse questions and expectations
  • Interpersonal skills including collaboration, facilitation, negotiation and persuasion
  • Fluency in English is required

Upon joining, the successful candidate will go through an exhaustive training of all RetailZoom solutions.

Benefits Summary

  • International work environment (offices in +10 countries)
  • All legal full time work registration and taxes covered
  • Food vouchers & private health insurance
  • Sales commissions and bonuses
  • Initial and ongoing trainings to support your development
  • Real potential to learn, grow and develop a strong career path in FMCG analytics & client service

At RetailZoom we are a young, dynamic team and a technology related company, focused on providing retail expertise & BI solutions to our clients. We are also committed to building unique, smart & flexible ways of online reporting, to help businesses quickly understand the market, optimize their strategies and secure implementation plans.

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