Turkish Speaking VIP Account Manager

1 week ago

Bucharest, Bucureşti, Romania Gamdom Full time 20,000 - 60,000 per year

About Gamdom
Gamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we continue to grow, we are committed to delivering exceptional service and unique rewards for our VIP players.

We're now looking for a Turkish Speaking VIP Account Manager to join our team and play a key role in shaping personalized VIP experiences.

Key Responsibilities:

Relationship Management

  • Build and maintain strong relationships with Turkish-speaking VIP players, ensuring their needs are understood and consistently met.

Primary Point of Contact

  • Act as the dedicated liaison for VIP players, addressing inquiries and providing customized solutions through platforms like Intercom, Discord, and email.

Loyalty & Rewards

  • Design and execute personalized loyalty programs, promotions, and rewards to enhance player satisfaction and engagement.

Collaboration with Internal Teams

  • Work closely with marketing, promotions, and support teams to curate exclusive offers and experiences tailored for VIP players.

Data-Driven Strategies

  • Analyze player behavior and performance metrics to identify trends, develop targeted engagement strategies, and align offerings with individual preferences.

Proactive Issue Resolution

  • Anticipate and address player concerns promptly, delivering effective solutions to maintain trust and ensure an exceptional gaming experience.


What We're Looking For

  • Proven experience in a customer-focused role, preferably within the iGaming or online gaming industry.
  • Native-level or fluent Turkish speaker, with strong English communication skills.
  • Strong interpersonal skills with a passion for delivering top-tier customer experiences.
  • Exceptional organizational skills and the ability to multitask in a fast-paced environment.
  • Familiarity with platforms like Intercom, Discord, and CRM systems is a plus.
  • Analytical mindset with the ability to use data to drive decisions.

    Perks at Gamdom:
    • Fully remote - work from anywhere in the world
    • Flexible schedule
    • 30 days of paid time off
    • Equipment allowance

  • VIP Account Manager

    1 week ago

    Bucharest, Bucureşti, Romania Gamdom Full time €40,000 - €60,000 per year

    Gamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we grow, we are committed to providing an exceptional level of service and unique rewards for our VIP players. Join us as a VIP Account Manager and play a key role in shaping these experiences.Key...

  • VIP Account Manager

    1 week ago

    Bucharest, Bucureşti, Romania WIN 2 Full time 80,000 - 120,000 per year

    LaWin2, punem experiența jucătorilor în centrul a tot ceea ce facem. Căutăm unVIP Account Manager dedicat, analitic și orientat spre relații autentice, care să gestioneze și să dezvolte portofoliul nostru de clienți VIP.Vei avea un rol strategic în comunicarea, retenția, activarea și loializarea jucătorilor cu cea mai mare valoare, contribuind...

  • German VIP Account Manager

    1 week ago

    Bucharest, Bucureşti, Romania Sofia Stars Full time €20,000 - €60,000 per year

    Please note that relocation to Sofia, Bulgaria is required.Sofia Stars takes care of relocation, Visa and other administration related costs.Sofia Stars is growing tremendously, and we continue to conquer new countriesWe are looking for anGerman VIP Account Managerwho will be responsible for retention of VIP customers and increase of their lifetime...

  • VIP Manager

    1 day ago

    Bucharest, Bucureşti, Romania Florentino Delure Full time

    Un VIP Manager în Luxury Fashion la Florentino Delure are rolul de a oferi o experiență exclusivistă clienților Casei. Sarcinile de bază includ:Relația cu Clienții VIP• Crearea și menținerea unor relații personalizate cu clienții de elită.• Asigurarea unei experiențe Bespoke de înaltă clasă, bazată pe nevoile și preferințele...

  • Head of VIP

    3 days ago

    Bucharest, Bucureşti, Romania Recruiter4you Full time

    As our client prepares to launch a new, cutting-edge crypto casino, they are expanding their Web3/Crypto vertical and strengthening our leadership team with a talented Head of VIP. This fully remote position operates primarily around CET working hours and reports directly to the Head of Operations. The selected candidate will take full ownership of the VIP...

  • Turkish Speaking Game Presenters Wanted in Bucharest, Romania

    1 week ago

    Bucharest, Bucureşti, Romania Cross Border Talents Full time 43,200 - 55,400 per year

    Do you have a passion for gaming and an engaging personality? Were looking for Turkish-speaking Game Presenters to join our team in our exciting Gaming Studios in Bucharest, RomaniaKey Responsibilities:Be the Face of the Company: Deliver expert knowledge and provide an exceptional gaming experience to our players.Brand Representation: Consistently adhere to...

  • VIP Supervisor

    1 week ago

    Bucharest, Bucureşti, Romania ARRISE Full time 30,000 - 60,000 per year

    Role Description:The VIP Supervisor ensures smooth, high-quality operations within the VIP gaming environment by managing staff, supporting VIP player needs, and maintaining service excellence. Working closely with Shift Managers and cross-functional teams, the role upholds operational standards, regulatory compliance, and a customer-focused approach while...

  • VIP Supervisor

    3 days ago

    Bucharest, Bucureşti, Romania Arrise Full time

    Description Position at ARRISE Role Description:   The VIP Supervisor ensures smooth, high-quality operations within the VIP gaming environment by managing staff, supporting VIP player needs, and maintaining service excellence. Working closely with Shift Managers and cross-functional teams, the role upholds operational standards, regulatory compliance, and...

  • VIP Host

    3 days ago

    Bucharest, Bucureşti, Romania Gamdom Full time

    Gamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we grow, we are committed to providing an exceptional level of service and unique rewards for our VIP players. Join us as a VIP Host and play a key role in shaping these experiences.Key ResponsibilitiesRelationship...

  • Turkish speaking Live Dealer

    1 week ago

    Bucharest, Bucureşti, Romania Triskel Consulting Full time €15,000 - €30,000 per year

    Overview: We are seeking an engaging and professional Live Dealer to join our clients dynamic team. As a Live Dealer, you will be the face of their online casinos, hosting live table games such as blackjack, roulette, and baccarat. This role is perfect for someone who thrives in a fast-paced, interactive environment and enjoys delivering exceptional...