Business Intelligence Manager

About us:

Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions. Combining our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts, we simplify our clients' work and enable them to deliver greater business impact.

Introduction:

To complete our team, we are looking for an enthusiastic
Business Intelligence Manager
ready for their next adventure. In this role, you will be responsible for the setup, development and execution of business intelligence initiatives, transforming data into insights that inform teams to monitor performance and enable to formulate go-to-market and portfolio strategies. This includes collaboration with many internal teams (R&D, product value/owners, quality, platform management, finance, and other teams across different geographies).

Responsibilities:

• Develop and refine dashboards, reports, and visualizations to monitor business information around platform adoption and usage, quality monitoring, and more; and connect those to business performance.
• Support on deep dives requested by stakeholders.
• Lead the on-going requests to onboard new data needs.
• Translate business questions into analytical projects and ensure timely and actionable outputs.
• Oversee and strategize Business Intelligence across the global team
• Oversee and enhance BI platforms and tools to ensure alignment with business needs.
• Collaborate with global and local stakeholders to ensure consistency and relevance of BI tools.
• Develop insight-driven reports for higher management for regular updates on key BI initiatives.
• Champion data literacy and insight-driven culture across teams.

Required skill set:

Are you:

• Someone who enjoys working in a fast-growing agency with a bright future ahead.
• A team player who enjoys collaborating with others, but can work happily by themself as well.
• Excited about working across different teams & countries (and time zones).
• A problem solver by nature, who is motivated to make a difference.
• Someone who enjoys & thrives at taking ownership in their work.
• An easy communicator that engages effortless with technical and non-technical people.
• Tech savvy and a quick learner.

Do you have:

• 4+ years' experience in in Business Intelligence or a related role.
• Bachelor's or Master's degree in Business, Statistics, Economics, Market Research, or a related field.
• Strong analytical skills with a proven ability to translate data into insights.
• Advanced proficiency in setting up and working with data visualization tools (e.g., Power BI, Tableau) and Excel; SQL knowledge is a plus.
• Ability to manage multiple stakeholders and projects across regions. Proactive project management is second nature.
• Experience working in a fast paced environment.
• Have a passion for data, and turning it into digestible insights.
• Proficiency in English is a must.

Our Values:

A
cting with Ownership: Demonstrating individual accountability

B
ringing a Forward Mindset: Being action-oriented, bold & entrepreneurial

C
ollaborating with Curiosity: Exhibiting teamwork through togetherness

D
iscussing openly, committing jointly: Sharing your views openly

E
mbracing Empathy: Being egoless & caring

What we offer:

At Toluna, we're all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you're passionate about making an impact, we'd love to have you on board.

Other benefits:

• Professional & personal growth: Training opportunities and career development plan
• Financial package: Competitive salary, performance bonus
• Health: Private medical insurance
• Work-life balance: Flexible working arrangements, including working from home

Join our global team. We welcome big thinking and reward great work.