System Administrator System Administrator

2 weeks ago

Sibiu, Sibiu, Romania erstegro01P2 Full time €2,000 - €3,000 per year
About our team

BCR is the place where you learn, grow, and contribute to shaping the future of banking. We are recognized as a school of excellence in banking, a top employer in the banking sector, and a team open to learning, where every colleague feels noticed and valued.

We are an organization that values people and supports them in having a life that brings fulfillment, security, and balance.

How you will contribute
  • Provide local IT support for resolving requests from the BCR Payments Services SRL subsidiary located in Sibiu County;
  • Provide remote IT support for assigned incident, for users in BCR branches;
  • Receive, record, classify, prioritize, and escalate incidents requiring on-site intervention to the external local IT support service provider in the CA Unicenter Service Desk application;
  • Receive, record, classify, prioritize, and escalate incidents related to IT equipment repairs or procurement to equipment and service providers in the CA Unicenter Service Desk application;
  • Update the database information in the CA Unicenter Service Desk application regarding IT equipment (CMDB) based on data provided from units and internal inventories; ensures the quality of this information and its consistency with the actual situation in the field;
  • Monitor and applies the bank's security policies, while also providing support for the implementation of respective standards and policies;
  • Participate in IT infrastructure projects. The role, reporting line and activities are defined according with each project;
  • Periodically verify the resolution of IT incidents by the external service provider, reports findings to the coordinator, and proposes corrective measures;
  • Perform any other tasks related to their work and activity, assigned by the hierarchical superior, and which do not contravene the legal provisions in force.
What will help you be successful
  • Secondary education and/or specialized software and/or hardware courses in the IT field:
  • Higher education in a specialized field - automation or another discipline in the IT field;
  • Minimum specialized experience: 2 years;
  • Knowledge of Windows operating system, Windows management, Windows applications, Office 365 suite; 
  • Knowledge of PC's hardware and software components;
  • Knowledge of the bank's strategic objectives;
  • General knowledge of the bank's products and services;
  • Nice to have: knowledge in using SSCM tool, knowledge about Citrix platform;
  • English language (professional level).
Sounds like you'd be a good fit? Well, check out what we provide for our passionate people
  • Monthly budget for flexible benefits through the Benefit Online platform;
  • Performance-based bonus;
  • Banking facilities, benefits for private pension and discounts on insurance policies;
  • Gifts for special occasions;
  • Private medical services for you and your family;
  • Hybrid and flexible work schedule;
  • Up to 27 vacation days depending on your professional experience;
  • Extra 7 days off per year if you have used up your vacation days;
  • One day off for your birthday;
  • Wellbeing, personal and professional development programs, and platforms that allow you to learn anytime, anywhere, and from any device;
  • Subscription to Bookster.

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