Receptionist Eastern Europe

6 days ago

Bucharest, Bucureşti, Romania 1st-jobs Full time €20,000 - €25,000 per year


Job Title: Receptionist

Location: Saudi Arabia

About the Company: We are the leading recruiting agency in the UAE specializing in Hospitality and F&B industries. Our client is a 5-star hotel located in Saudi Arabia with a strong reputation for providing exceptional customer service and luxurious accommodations.

Job Description:

We are seeking experienced Receptionists to join our client's team. The ideal candidates will be responsible for providing guests with a warm welcome and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:

  • Welcome guests to the hotel and assist with check-in and check-out procedures.
  • Provide guests with information about the hotel's amenities, services, and local attractions.
  • Answer phones and direct calls to the appropriate department or staff member.
  • Handle guest complaints or concerns in a professional and efficient manner.
  • Maintain the front desk area, ensuring it is clean and organized.
  • Collaborate with other hotel staff members to ensure the highest level of customer service is provided to guests.
  • Process payments and handle cash and credit card transactions accurately.
  • Adhere to all health and safety regulations.

Qualifications:

  • High school diploma or equivalent.
  • At least 1-2 years of experience as a receptionist in a 5-star hotel or similar environment.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and the ability to handle guest complaints or concerns with tact and diplomacy.
  • Strong attention to detail and a focus on providing exceptional customer service.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

If you are a highly motivated and experienced Receptionist looking for a new challenge in a 5-star hotel setting, we would love to hear from you. Please submit your CV and cover letter for consideration.


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