Receptionist Eastern Europe
18 hours ago
Job Title: Receptionist
Location: Saudi Arabia
About the Company: We are the leading recruiting agency in the UAE specializing in Hospitality and F&B industries. Our client is a 5-star hotel located in Saudi Arabia with a strong reputation for providing exceptional customer service and luxurious accommodations.
Job Description:
We are seeking experienced Receptionists to join our client's team. The ideal candidates will be responsible for providing guests with a warm welcome and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities:
- Welcome guests to the hotel and assist with check-in and check-out procedures.
- Provide guests with information about the hotel's amenities, services, and local attractions.
- Answer phones and direct calls to the appropriate department or staff member.
- Handle guest complaints or concerns in a professional and efficient manner.
- Maintain the front desk area, ensuring it is clean and organized.
- Collaborate with other hotel staff members to ensure the highest level of customer service is provided to guests.
- Process payments and handle cash and credit card transactions accurately.
- Adhere to all health and safety regulations.
Qualifications:
- High school diploma or equivalent.
- At least 1-2 years of experience as a receptionist in a 5-star hotel or similar environment.
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent problem-solving skills and the ability to handle guest complaints or concerns with tact and diplomacy.
- Strong attention to detail and a focus on providing exceptional customer service.
- Ability to work flexible hours, including evenings, weekends, and holidays.
If you are a highly motivated and experienced Receptionist looking for a new challenge in a 5-star hotel setting, we would love to hear from you. Please submit your CV and cover letter for consideration.
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