Artificial Intelligence Specialist

7 days ago

Bucharest, Bucureşti, Romania R Systems Full time €40,000 - €80,000 per year

We are looking for a senior LLM / GenAI Engineer to bring large language models into the heart of next-generation telecom operations.

In this role, you'll design and fine-tune LLMs for intelligent customer care, automated ticket analysis and resolution, knowledge retrieval from OSS/BSS and network documentation, as well as AI-driven service assurance and incident summarization.

Responsibilities:

Develop and fine-tune LLMs for telecom-specific applications, including:

  • Intelligent customer care and digital assistants
  • Automated ticket analysis and resolution
  • Knowledge retrieval from OSS/BSS and network documentation
  • AI-driven service assurance and incident summarization
  • Build and optimize scalable LLM pipelines for retrieval-augmented generation (RAG), multi-modal data integration (logs, text, telemetry), and secure inference.
  • Integrate LLM-based reasoning and automation into existing OSS/BSS, NOC, and CRM workflows.
  • Design APIs and frameworks to expose AI capabilities to network and business systems.
  • Apply techniques for model alignment, context optimization, and safety (guardrails, red-team evaluation).
  • Collaborate with data, network, and operations teams to deploy models on-prem or in hybrid cloud environments.
  • Lead experimentation on domain adaptation using operator data while maintaining compliance and privacy.

Qualifications:

  • 5+ years in AI/ML engineering, including 2+ years working with LLMs or generative AI
  • Strong proficiency in Python, PyTorch/TensorFlow, and LLM frameworks (Hugging Face, LangChain, vLLM, or similar)
  • Experience in telecom or network data pipelines, OSS/BSS integration, or network analytics
  • Knowledge of MLOps and scalable inference on GPU/accelerator clusters (Kubernetes, Ray, Triton, etc.)
  • Understanding of telecom ontologies, service models, and data governance/compliance (GDPR, telco security)
  • Excellent collaboration skills to bridge AI research with network engineering and product teams

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