Board Games Sales Assistant

2 weeks ago

ClujNapoca, Cluj, Romania The Guild Hall Full time 20,000 - 25,000 per year

This is NOT a remote work position

For the past 7 years, The Guild Hall has tried to make the tabletop and board gaming experience accessible, enjoyable, and welcoming for everyone. We are a community-driven space where people meet, play, discover new games, share enthusiasm, and build lasting connections - all in a friendly, inclusive environment designed to foster friendship, epic fun, and real social interaction.

Interested in becoming part of our team? You might be just who we're looking for

If you have not been able to visit us so far or you want to find out more about us, you can visit our website here:

- and check out the 3D tour of the space, here:

We would be delighted to meet you and welcome you into our team if you think you fit all (or most of) the points below:

  • You are a friendly person and love interacting with people - this is a must

  • You're thinking about staying with us in the long run and are searching for a long-term opportunity

  • You have a positive attitude, you like to work with customers, and you are willing to answer any questions they might have

  • You want to help those who visit us find the perfect board game for them or their friends

  • You are fond of tabletop/social games, and you are willing to teach others the rules of the games in our collection

  • You can help with daily shop operations (sales, reservations, supplier orders, social media, etc.).

  • You want to use your creativity to promote the store and your favorite games

  • You enjoy the challenge of finding the best products out there and matching them with the needs of the market/customers

  • You are used to working with different computer programs (e.g., Microsoft Office), surfing the Internet, and using social media

  • You speak English (advanced level) and Romanian (native or bilingual)

  • You know how to organize your tasks and time efficiently

  • You pay attention to details

  • Prior sales and/or marketing experience is an advantage, but it is not mandatory

RESPONSIBILITIES:

  • You will need to know our services and offers in order to be able to answer customer questions

  • You will learn more about the world of board games, and you will be up to date with the latest news in the field to be able to explain and recommend to customers what to play/buy

  • You will have to welcome customers, help them with game recommendations, and find the right product for them

  • You will work with certain computer backend software focusing on stock management, sales, online shop, reservations, etc.

  • You will be handling suppliers, orders, pre-orders, and stock checks

  • You'll help manage the physical (point-of-sale process) and online shop (product & order management)

  • You'll help organize regular in-store game events (meetups, competitions)

MORE INFO:

Location: Samuil Micu 4, Cluj-Napoca

Contract type: Full-time, on location (with a 90-day onboarding/trial period)

Schedule: We're usually open Mon-Fri 10-22, Sat-Sun 14-22, so you'll be rotating in shifts (mornings, afternoons, weekends) along with the rest of the team - 5 shifts of 8 hours each, per week

IMPORTANT:

If you believe you meet the requirements listed above,
you can apply by sending us your resume AND a letter of intent.
You can email your letter of intent to us directly ).
Candidates who send these in will be prioritized
, so don't skip this step if you want to make it to the top of the list from the beginning

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