Technical support and sales engineer

7 hours ago

Sibiu, Sibiu, Romania ROLLSOFT Full time 15,000 - 30,000 per year

We are looking for an engineer with a background in IT, automation, computers, electronics or telecommunications, who will become, together with our team, a specialist in technical consultancy, offering and selling products and solutions marketed by our company.

The ideal candidate must constantly assimilate technical information, combine the technical and commercial components through a dynamic, flexible activity, with challenges offered by the diversity of technical projects and supported with responsibility, for their realization.

Responsibilities

  • Thorough knowledge and continuous improvement of products, applications and solutions in the sales portfolio, in order to ensure technical support and promote them to existing or potential customers.
  • Participation in school and training courses organized by manufacturers or suppliers of products marketed
  • Provides technical support to existing customers to ensure the proper functioning of marketed solutions.
  • Transmits errors and problems identified at the client to manufacturers or suppliers and has a proactive attitude in resolving them.
  • Performs technical assessment in order to replace/repair products during the warranty and post-warranty period.
  • Presents products and solutions sold to customers, identifies customer needs based on which he proposes technical solutions to the sales team.
  • Participates in the development of technical and commercial offers in collaboration with the sales team
  • Active participation in fairs, exhibitions or local events, promoting products and solutions sold
  • Knowledge of the market and competition, identifying new opportunities for selling products and services

Requirements

  • Knowledge of PC and server operation, operation and administration of LAN and WAN networks, experience with Maria DB and or MS SQL Server databases, basic knowledge of electronics and communications.
  • Experience in installing physical security systems (access control, electronic timekeeping, video surveillance) or certification as a technician/engineer in Security Systems COR is an advantage.
  • Desire for professional and personal development
  • Commitment and responsibility
  • Analytical, dynamic, problem-solving oriented spirit
  • Communication skills, customer relationship skills
  • Knowledge of English at a conversational level
  • Ability to work independently and in a team
  • Category B driving license and willingness to occasionally travel domestically or abroad.

Benefits

  • Opportunities for professional and personal development and career advancement
  • Continuous specialized training within the company and internationally
  • Dynamic and pleasant work environment, with a team of dedicated professionals
  • Participation as visitors in prestigious international fairs and exhibitions for improvement in our field of activity
  • Attractive salary, bonuses per project
  • Meal vouchers, daily travel allowances, Christmas and Easter bonuses

If you are a proactive person, with a passion for technology and outstanding problem-solving skills, we encourage you to apply for the position of
Technical support and sales engineer

within our team.

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