Transition and Operational Excellence Professional

3 days ago

Bucharest, Bucureşti, Romania DKV Mobility Full time 40,000 - 60,000 per year

We are seeking an experienced
*Transition, Mobilization, and Operational Excellence Professional*
to ensure the smooth transfer of services into our Shared Services Center (SSC) and implement best-in-class operational practices.

*Key Responsibilities:
Transition Management*

  • Lead planning and coordination of service transitions into the SSC
  • Collaborate with local teams (HR, IT, Operations) to ensure smooth knowledge and process transfers
  • Minimize disruption through proactive risk management and communication

*Operational Excellence*

  • Implement Operational Excellence principles: process streamlining, waste reduction, reporting improvements
  • Promote best practices across SSC functions

*KPI Management*

  • Improve and align KPIs with strategic goals
  • Collaborate with technical teams for seamless reporting

*Process Optimization*

  • Analyze and optimize current SSC processes
  • Drive continuous improvement and map processes using Signavio
  • Target process maturity of at least Level 4 (CMMI)

*Stakeholder Engagement*

  • Act as a liaison between SSC and key stakeholders (local teams, HR, IT)
  • Communicate progress on transitions and operational goals effectively

*What We're Looking For:*

  • University degree
  • 5+ years of experience, with at least 3 in management or process design roles
  • Proven expertise in transition management and operational excellence in SSC environments
  • Strong project and stakeholder management skills
  • Advanced English; other European language is a plus
  • Analytical, process-oriented mindset and hands-on attitude

*What we offer:*

  • Attractive benefits package
  • A great work environment with great colleagues that offer support and guidance
  • Regina Maria medical subscription for you and your family according to internal policy
  • Meal vouchers
  • Special discounts for gyms
  • Additional days off
  • DKV card with discount for fuel valid in 25 countries
  • When you are in the office can have free facilities like massage, fruits, coffee
  • Flexible working environment within a dynamic team.

Always true to our philosophy:
*"You drive, we care."*

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