Senior Revenue Excellence Operations Analyst

The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

As a Senior Revenue Excellence Operations Analyst, you will be a a key member of the Revenue Excellence & Operations team, focused on enabling the Customer Success function to deliver predictable, efficient, and scalable outcomes across the customer journey.

You will partner closely with Customer Success leaders, Sales, Finance, and other cross-functional teams to optimize processes, provide actionable insights, and ensure that operational strategies directly support growth, retention, and customer value realization.

We are seeking a highly motivated and analytical Senior Revenue Excellence Operations Analyst to support our Customer Success organization.

• Operational Strategy & Support

  • Act as the operations partner for Customer Success leadership, advising on metrics, reporting, and scalable processes.

  • Translate business objectives into operational frameworks that drive customer retention, adoption, and expansion.

• Data Analysis & Insights

  • Build, maintain, and optimize dashboards and reports to provide visibility into key Customer Success metrics (e.g., renewals, retention, adoption, expansion, health scores).

  • Identify trends, risks, and opportunities across the customer lifecycle to inform strategy and decision-making.

• Process Optimization

  • Design and implement scalable workflows to support Customer Success motions, including renewal forecasting, account segmentation, and capacity planning.

  • Partner with RevOps, Finance, and Systems teams to streamline handoffs and eliminate inefficiencies.

• Forecasting & Planning

  • Support renewal and expansion forecasting by providing data-driven insights and scenario modeling.

  • Assist in annual planning, headcount modeling, and capacity allocation to align resources with business priorities.

• Systems & Tools

  • Act as a subject matter expert for Customer Success systems and tools (e.g., Salesforce, Gainsight, or equivalent).

  • Ensure data integrity and optimize technology to support customer-facing teams.

• 4–6 years of experience in Revenue Operations, Sales/CS Operations, Business Operations, or related analytical roles

• Strong analytical skills with proficiency in Salesforce, Excel/Sheets, BI tools (e.g., Tableau, Power BI)

• Experience supporting Customer Success organizations preferred

• Proven ability to design and execute scalable processes in high-growth environments

• Excellent stakeholder management and communication skills, with the ability to influence without authority

• Strong project management skills and comfort working across multiple priorities in a fast-paced environment.
  
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Maybe you don't tick all the boxes above—but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can't be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.