24/7 Technical Support with French

1 week ago

Timișoara, Timiş, Romania Atos Full time €15,000 - €30,000 per year

Who we are.

We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.

Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.

Learn more on Advancing what matters

We are looking for a 24/7 Technical Support with French for our growing team. 

The 24/7 Technical Support will be responsible for providing technical support and ensuring the smooth operation of Windows, Linux, Database and Applications - based systems. In this role, you will troubleshoot and resolve issues and monitor system performance.

Role Essentials

  • Language Skills: Proficiency in both French and English is a must. 

  • Work Arrangement: Hybrid setup at Timisoara Office.

Professional skills

  • Basic knowledge of Windows, Linux, Database and Applications.
  • Ability to work in shifts, providing 24/7 support.
  • Strong teamwork skills.
  • Methodical and disciplined approach to work.
  • Excellent communication abilities.
  • Initiative and good learning abilities.

What will you be doing

  • Executes activities as scheduled in daily production planner.
  • Executes workflow tasks and keeps tickets up to date.
  • Analyses and solves incidents and requests or escalates them to the appropriate support team.
  • Analyses the root cause, when applicable, defines and executes actions on how to solve problems.
  • Reports to the Shift Lead and or Manager.
  • Executes daily production, maintenance and housekeeping activities, based on daily production planner and as defined in production handbooks / work instructions/ Docs, e.g. check back- ups and log files, perform system & security checks.
  • Perform all Infrastructure/Application and Business process monitoring checks and raise the Incident for Critical/Warning and Unknown alerts.
  • Incident resolution with the help of work instructions.
  • Provide 1st Level support for the tasks with the help of work instructions. Act on known issues and escalate all new issues to support team by creating the ticket in ticket logging tool.
  • Executes workflow tasks and keeps ticketing tool requests up to date.
  • Monitors, analyzes, and solves incidents or escalates them to the appropriate support team.

Rewards and benefits

  • Technology and positively impact our clients and society.
  • Wellbeing programs & work-life balance - integration and passion sharing events.
  • Opportunities for professional growth and career advancement.
  • Benefits platform –culture, shopping, sport, etc.
  • Continuous learning programs and online courses.
  • Possibility to participate to charity and eco initiatives.



If you're ready to embark on this exciting adventure with us, sign in on  

Learn more about us:

At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . 

Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management – tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here

  • L1 IT Customer Support French

    2 weeks ago

    Timișoara, Timiş, Romania EVERIENCE Full time 60,000 - 120,000 per year

    Company Description Choose a job that makes senseEVERIENCE supports the companies' digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees,EVERIENCE supports 1,200,000 users for more than 200 companies. With 16 officies in...

  • Technical Support

    4 days ago

    Timișoara, Timiş, Romania Quest Global Full time 15,000 - 30,000 per year

    Job RequirementsWe are looking for a dedicated technical specialist to support the operations and infrastructure of Connected Car Services for an OEM. In this role, you will provide technical and operational support for various systems and platforms, ensuring that services run correctly and efficiently. You will work closely with internal teams and suppliers...

  • Buyer with French

    5 days ago

    Timișoara, Timiş, Romania Wipro Full time €30,000 - €60,000 per year

    Job DescriptionJob Title: Buyer with FrenchReq Id: 86236City: TimisoaraState/Province: Timis CountyPosting Start Date: 7/30/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

  • PostgreSQL Database Administrator with French

    2 weeks ago

    Timișoara, Timiş, Romania Atos Full time €30,000 - €60,000 per year

    Who we are.We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.Together we create reliable and responsive digital foundations for the world's businesses, institutions, and communities.Learn more on Advancing what matters We are looking for a PostgreSQL Database...

  • Technical Support Engineer

    1 week ago

    Timișoara, Timiş, Romania The Access Group Full time 12,000 - 24,000 per year

    We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.What does Access offer you?We offer a blended approach to office working,...

  • L1 IT Customer Support

    4 days ago

    Timișoara, Timiş, Romania Everience Romania Full time 10,000 - 20,000 per year

    What you will do:Provide accurate and optimal IT solutions viatelephone,e-mails or chat;After an effective training period you will be able to troubleshoot different issues (office, windows, outlook, internet, specific applications, hardware);Assist in the resolution of customer and support issues to ensure a positive impact on customer...

  • Associate Technical Support Engineer

    1 week ago

    Timișoara, Timiş, Romania The Access Group Full time €25,000 - €60,000 per year

    We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.What does Access offer you?We offer a blended approach to office working,...

  • Experienced Technical Support Engineer with German

    2 weeks ago

    Timișoara, Timiş, Romania Ness Digital Engineering Full time €40,000 - €80,000 per year

    Description Position at Ness Romania SRLJob ID 6715Why NessWe know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on...

  • Project Manager with French

    2 weeks ago

    Timișoara, Timiş, Romania Toluna Full time €60,000 - €80,000 per year

    To complete our team, based in Timisoara and support our growth in Europe, we are looking for a Project Manager with French.The Project Manager's goal is to act as single point of contact, in charge with managing all phases of complex projects in a productive way, leading to the overall success of the project. The person in this role handles a variety of...

  • Associate Technical Support Engineer

    4 days ago

    Timișoara, Timiş, Romania The Access Group Full time €15,000 - €25,000 per year

    We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.What does Access offer you?We offer a blended approach to office working,...