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Assistant Manager
2 weeks ago
Responsibilities:
- Conducting Internal Audits basis security requirements and certifications like ISO 27001, etc.
- Comply with local Data Protection requirements
- Perform ︁︀routine audits to validate Contract compliance
- Deploy various certifications for the entity e.g. ISO 27001, PCI DSS, etc.
- Interact with various teams and functions and able to close Audit gaps
- Provide awareness trainings on Data Privacy & Information Security
- Able to independently conduct Fraud investigation and prepare a report
- Conduct annual process Risk Assessments and work on mitigation plans
Knowledge, Skills, Other Abilities:
- Should have conducted Internal Audits
- Should have excellent communication, presentation & excel skills
- Should have ︅︁︁︈︆︅an analytical capability
- Should be a quick learner
- Should be fluent in English (written and verbal)
Relevant Experience & Desired Education:
- Minimum 5-7 years of relevant experience in driving and implementing Risk and Compliance Policies & Audits
- Experience in the BPO/SSC industry is a strong advantage
- Graduate – Any specialization
ABOUT US
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.
Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT's global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA
EQUAL OPPORTUNITY DISCLAIMERIt is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. ADDRESS & LOCATION
Romania, Bucuresti, Soseaua Oltenitei nr.2, Sector 4, Bucuresti