Customer Success Manager, Bucharest

2 weeks ago

Bucharest, Bucureşti, Romania Dalux Full time €40,000 - €60,000 per year

First, who on earth is Dalux?
Dalux is an innovative ConTech company that is committed to pushing the boundaries of how technology can create a smarter and more efficient construction and real estate industry. Today, we provide user-friendly digital tools and BIM technology (3D information models) to leading contractors and consultants in more than 147 countries. And we're not slowing down anytime soon — this is a great time to join us and directly shape the future of Dalux

With offices in 25+ countries and a growing international presence, Dalux is expanding fast, and we're now looking for a Customer Success Manager to join us in Bucharest.

Awesome But what will my new role be?
Our new colleague will play a crucial part in driving support activities, ensuring a continuous growth at the Romanian market. With a proactive and structured approach, you provide the highest level of service and customer care, that we are known to provide, leading to a long-lasting relationship with our customers.

We're looking for someone who:

  • Has experience with BIM and digital construction enthusiast.
  • Has solid knowledge and experience working on construction sites or in the construction industry.
  • Has the ability to deep-dive in the software and train superusers.
  • Has the ability to build strong and long-lasting customer relations.
  • Is a great team player aiming for mutual success
  • Is fluent in both Romanian and English, oral as well as written.

Your main tasks will include:

  • Demonstrate and present Dalux software for existing and new customers.
  • Establish and maintain long-lasting relationships with the customers.
  • Represent Dalux at seminars, fairs, and conferences.
  • Manage implementations, trainings, and support.

The role is full-time and located in Bucharest.

So, why choose Dalux?
Glad you asked At Dalux, we care. Not only about our work and customers, but about each other. Your work itself should be fun, challenging, and intriguing. But the working environment plays just as big a part in your job satisfaction, and therefore we view working overtime as so last year. We also don't believe in fancy titles and tight dress codes, instead, we believe in having a light-hearted, informal, and welcoming workplace, with room for everyone.

About Dalux
Dalux is transforming the construction and real estate industry through smarter, more efficient digital tools. Since 2005, we've been pushing the limits of what technology can do—delivering world-first innovations like the fastest mobile BIM viewer and the first BIM-based Augmented Reality feature for construction. We improve what's already great, and we build what's never been built before.

Application deadline:
As soon as possible

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