IoT Core IP Operations Engineer

IoT Core IP Operations Engineer

For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 80 million IoT devices across the world. Aeris powers today's connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth.

Aeris provides a SaaS based connectivity management platform for mobile operators and enterprises. It enables organizations to realize new revenue streams from a vast variety of devices while simplifying the process and reducing the cost of connecting them to benefit from economies of scale. The platform provides access to key functionality including subscription management, eSIM/eUICC management via world class APIs and operator and enterprise self-service portals. This is built on core tenants of cloud computing and intelligence (AI/ML). And thanks to our deep expertise and our extensive trusted partner network, we are the go-to destination for those wishing to roll-out high quality global IoT deployment.

Our Company is in an enviable position. We have financial strength, and both our bottom line and our global reach are growing rapidly. We recently completed the acquisition of the Ericsson IoT business, giving us global market access via 30 CSP Channel Partners and a 6,000+ Enterprise customer base. While we continue to build upon our success in the IoT connectivity space, we are most excited to announce that we are launching a new business initiative around a groundbreaking Security offering. As the number of cellular connected IoT devices continues to grow, so does the threat landscape, attracting more interest from the hacking community than ever before. There were 112 billion malware attacks on IoT Devices in 2022, representing an 87% increase year on year. The market could be worth $650bn by 2030 according to McKinsey.

Aeris is a valued supplier to automotive OEM's including Volkswagen and Mitsubishi. Our award-winning connected vehicle platform – the Aeris Mobility Suite – provides our customers with significant advantages in functionality, time-to-market, and performance. No competitor comes close to matching us. Our automotive business is growing rapidly just with existing customers and is at the cusp of hypergrowth based on the multi-billion dollar addressable market.

As an IoT Core IP Ops Engineer, you will be an integral part of our team responsible for the creation and maintenance of solutions within the Core Network and Connectivity landscape. You will play a key role in the development and maintenance lifecycles of Aeris systems, focusing on ensuring the accurate and efficient engineering of software-based information systems. Your expertise will support the design, planning, deployment, and lifecycle management of critical Core IP elements.

Responsibilities:

1. Life Cycle Management: Oversee the Life Cycle Management of our Core IP elements, ensuring they are operating at peak performance throughout their lifecycle; execute system upgrades, replacements, or decommissioning as part of regular life cycle management activities.
2. 3rd Level Support: Provide advanced (3rd level) troubleshooting support, Incident Resolution and Service restauration within agreed SLA for the Incidents that reach 3rd Level from 2nd Level support. On-Call (24 *7) support via rotation mechanism within department for high and critical incident support towards L2 teams.
3. Platform Ownership: Monitor and report on platform Capacity; determine need for platform upgrades and patches; define and enforce platform access control; analyze platform related trends and recommend technology changes or improvements.
4. Feature Implementation support: support the design and plan for the implementation of new features and solutions, ensuring the timely delivery and staying within budget constraints.
5. Acceptance Testing and Handover: Prepare and/or participate in acceptance tests for new features and successfully hand them over to the IoT Network Operations Center (NOC) team.
6. End-to-End Core IP Network Management: Be part of the complete lifecycle of the Core Network, from design and planning to deployment and integration.

Qualifications:

Educational Background:

1. Completed education (University degree) in Telecommunications, Computer Science, or a related field is preferred.
2. Experience: Minimum of 3 to 5 years of hands-on experience in the Telecom Core Network domain with strong exposure to core network components.

Technical Skills:

1. Very good understanding of IP transport architectures (Metro Ethernet, MPLS, SR, Core Network)
2. Hands on experience with VPN Services, Layer 2 Ethernet services, Enterprise Network & Firewalling, Routers, Switches, and Load Balancers
3. Experience in designing and using solutions that involve multiple protocols (OSPF, BGP, MPLS)
4. Understanding of public and private cloud architecture and implementation is a plus
5. Juniper Networks Certified or equivalent is recommended, as is experience with both Cisco & Juniper Service Provider & Enterprise level equipment
6. Good Understanding of telco Packet Core principles and nodes (PGW, PCRF, DNS, AAA) is a big plus
7. Good knowledge of Linux, Google Cloud, and OpenStack, Kubernetes is a plus.

Language Proficiency:
Proficiency in English (both written and spoken).

As part of our hiring process, Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process.

Aeris walks the walk on diversity.We are a brilliant mix of varying ethnicities, backgrounds, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that's by design. Different perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer.

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