Core Back Office Engineer _CS

2 weeks ago

Bucharest, Bucureşti, Romania Manning Global AG Full time €40,000 - €80,000 per year

Our client, a leading multinational information technology services company is recruiting for a
Core Back Office Engineer
to join their business in
Romania.

Position Title:

Core Back Office Engineer _CS

Position Type:

Contract or Employee

Start Date:

ASAP

Location:

Bucharest, Romania

Contact:

Tamara Rajic |

Responsibilities:

  • Being part of the BO team for Core team to ensure availability and continuous improvement/quality of services by providing 2nd line operations and maintenance support for the Core Network

Responsibilities:

  • Analyze and pro-active seeking for improvements of services, operations results and related KPI'S
  • Advices management on improvement proposals
  • Advices management on outages and project escalations.
  • Actively coach his system engineering team members and share his knowledge in order to grow the team and expertise within the team.
  • Leader technical taskforces.
  • Act as project manager for "heavy" and complex projects in which multiple departments are involved and strong coordination is required.
  • Central point of contact for technical complex matters within and outside his team
  • Central point of contact for other departments (like Network Infrastructure, Services & Solutions) for Major/significant changes.
  • System expert will be the leading engineer in resolving and driving technical complex issues in which multiple interfaces/platforms/teams are involved (helicopter view)
  • Leader for the most complex incidents, changes, problems, configuration and performance issues
  • Secures sufficient level of testing in case of multiple platform/team /vendor related service introduction
  • Responsible for network/platform performance and related KPI's
  • Providing risk assessments in case of technical complex issues. Providing transparency on risks and potential impact/consequences
  • Implement changes by administrate, analyze, plan, check, feedback (propose alternatives), test (rollback checks) and execute changes in line with change management process
  • Responsible for team knowledge development
  • Responsible for implementing improvement projects
  • Supports team manager on organizing and planning team and coordinates on task level
  • 7x24 hour 2nd line support through on call
  • Reports/presents progress reports on above topics
  • Participate together with the Incident manager in Emergency calls for issue resolution coordination.

Qualifications:

  • Bachelor or Master degree or equivalent level gained by experience, in Information Technology / Electronics /Telecommunications / Data communications Engineering
  • Experience with Masmovil network
  • Experience with ICT operations and maintenance support
  • Fully able to judge on operational acceptance complex new systems / applications
  • At least 3 years of experience in Core Network maintenance and operation.
  • Expertise in :
  • Application protocols
  • Good knowledge of protocols(HTTP(S), SOAP, IPSEC, DNS(SEC), Radius, Diameter, TCP/IP, SCTP, SS7, FTP, SSH, SNMP, iSCSI, WAP, MMS)
  • Database administration skills (Oracle, LDAP, MySQL, Postgresql)
  • In depth knowledge of Unix administration skills of Solaris 8/9/10, OpenBSD, RedHat Linux, Ubuntu, Debian.
  • Good knowledge of virtualization suites (Solaris Containers, VMWare ESXi)
  • Good knowledge of Core PS network architecture and elements/services
  • Experience working with Core PS, CS OR VAS Network elements
  • Firewalls, Proxy, F5) for 2G, 3G, 4G and 5G from different vendors (Ericsson, Juniper, etc)
  • Experience with services like Mobile Internet, Roaming, RanSharing, VoLTE, VoWIFI, DPI, etc.

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