NOC L1 Engineer

2 weeks ago

Bucharest, Bucureşti, Romania Soitron Full time €45,000 - €60,000 per year

Location
: On-site (Bucharest)

Schedule:
Rotational shifts in a 24/7 environment

Are you passionate about
network performance and troubleshooting
? We're looking for a skilled professional to
monitor, analyze, and optimize
our
Telecom Mobile Core Network
using tools like
Centreon, EXFO, Kibana, and Grafana
.

Key Responsibilities

  • Monitor the health and performance of
    voice, core network, and IT infrastructure
    across a 24/7 operations schedule. (1st Level)
  • Troubleshoot and resolve issues related to IP networking (TCP/IP, BGP),
    mobile core protocols
    and backend systems based on operational proceedures;
  • Operate effectively in
    Linux environments.
  • Use monitoring and observability tools such as
    Syslog, Centreon, EXFO, Kibana, and Grafana
    to detect and resolve real-time issues.
  • Respond promptly to incidents, alerts, and service requests, with proper escalation and follow-through for complex problems.
  • Work rotating shifts (including nights, weekends, and holidays) to ensure continuous coverage.
  • Document incidents, troubleshooting steps, and resolutions to improve internal knowledge and response times.

What We're Looking For

  • Bachelor's degree in Computer Science, Telecommunications Engineering, Network Engineering, or a related field.
  • Basic understanding of TCP/IP networking, including protocols, routing, network architecture, and general IT infrastructure and systems.
  • Prior experience in a Network Operations Center (NOC), IT Support, or similar technical support role is a plus.
  • Exposure to monitoring and performance analysis tools for IP network surveillance, including initial alarm correlation, fault isolation, incident filtering, and use of ticketing systems, will be an advantage.
  • Basic knowledge of Linux environments and command-line tools for troubleshooting.
  • Familiarity with databases (e.g., MySQL or similar)
    , with the ability to perform simple queries or check logs to support issue analysis, is desirable.
  • Understanding of ITIL practices and service management processes is beneficial.
  • Strong analytical and communication skills, with the ability to stay calm and effective under pressure, will be a valuable asset.

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