
Senior Operations Project Manager
2 weeks ago
About the role:
As a Senior Project Manager you are critical to the overall management of projects delivered by
the services team.
You will be collaborating effectively with multidisciplinary teams both internally and externally with our customers, while demonstrating a strong commitment to assigned project goals.
Your success in this role requires strong leadership for leading the delivery of projects in
according to strict project deadlines, within budget, and demonstrated value of services.
Under the supervision of Delivery Managers and Regional Directors our Project Managers play a vital role in delivering services in a dynamic and high-paced environment.
Qualifications:
- Project Management professional certification or another relevant accreditation strongly preferred.
- Bachelor's degree, or equivalent work experience, in a work-related discipline/field from an accredited college or university.
- Applied understanding of SaaS delivery concepts and familiarity of IAM.
- 2 years of dynamically responsible experience in project management.
- Hands-on solid track record in successfully leading the delivery of projects for multiple clients/customers.
- Consulting services experience working with strong matrix management skills and ability to work collaboratively.
- Experience in risk identification, assessment of unintended effects of project change and risk avoidance or mitigation.
Duties and responsibilities:
- Successfully leads the entire project delivery lifecycle while ensuring customer success.
- Manages several projects simultaneously in alignment with the company's professional services project portfolio.
- Administers formal change control in accordance with any changes in scope, time, and cost.
- Employ scope, time, cost, resource, communication, and risk management.
- Partners with cross-functional teams to ensure project and customer success.
- Identify customer opportunities to position the sale of other desired services.
Company Description
For over 40 years, CGS has supported global enterprises, regional companies, and government agencies in achieving breakthrough performance through innovative business applications, enterprise learning, and outsourcing services. Focused on creating comprehensive solutions to meet clients' complex needs, CGS supports critical business activities. Headquartered in New York City, CGS maintains offices across North America, South America, Europe, the Middle East, and Asia.
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