Service Manager

5 days ago

Bucharest, Bucureşti, Romania AlmavivA de Belgique Full time 40,000 - 80,000 per year

Job description

TASKS AND RESPONSABILITIES:


• Coordinate release and deployment management activities to ensure effective service management;


• Assist in supporting models and managing transition of projects and new services into the business-as-usual model;


• Make improvements to the release process on a regular basis, aiming for consistent, on-time delivery of high quality releases;


• Ensure quality is maintained throughout the service delivery process within area of release and deployment management;


• Coordinate and ensure quality of operational documentation review and delivery;


• Build and maintain strong relationships with operational peers to oversee and ensure all service lines are provided in accordance to Service Level Agreements (SLAs).


• Coordinate and align release management activities in the context of the implementation of the Interoperability Roadmap

EDUCATION REQUIREMENTS

:
• Minimum 4 years of relevant education after the secondary school

.

EXPERIENC

E:
• Minimum 4 years of IT professional experienc

e;
• Minimum 2 years of relevant professional experience in release and deployment management, including DevOps activities and/or transition into operations activitie

s.

Qualifications, Knowledge and Ski

lls
• Certification in ITIL/ITIL V3 or V4 Foundation and/or ITIL Speciali

st;
• Certification in DevOps Fundamentals or Foundati

on;
• Certification in Prince 2 and/or Agile methodologies is considered an ass

et;
• Good understanding of the software development lifecyc

le;
• Working experience in continuous integration and continuous delivery is considered an ass

et;
• Interpersonal skills and problem-solving abiliti

es.

Level :

SeniorDelivery mode : Near Site (Strasbourg, F

rance)Deadline 01

/10/25

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