Customer Operations Manager
19 hours ago
Organization Summary: If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy.
Microsoft Enterprise Direct Services, within Microsoft Business Operations, provides direct and centralized operations services for Direct Enterprise Agreement customers to transact with Microsoft. We are accountable to design and execute transactional services across the Enterprise customer lifecycle. We relentlessly pursue process efficiency, timeliness, quality, and compliance, all while providing a world-class Customer experience. We are looking for team members to join our team focused on delivering an exceptional Customer experience with deep expertise in Contracting, Order Management, Billing, Supplier Management, and Customer relationship experience.
Position Description: The Customer Operations Manager is responsible for customer-facing licensing solutions and must be a subject matter expert within our Volume Licensing concepts and processes. The Customer Operations Manager will provide direct, front-line transactional support for Microsoft Field sellers and our customers. The Customer Operations Manager is responsible for ensuring adherence to the Microsoft account plan, ensuring deliverables are executed on time and of high quality for our customers.
The Customer Operations Manager role requires fluency in both English and Italian to effectively support our Italy-based clients and ensure smooth communication across all transactional and customer service activities. You will be expected to interact directly with Italian-speaking customers and internal stakeholders.
The role will also provide fantastic opportunities to lead and shape next-generation experiences for internal stakeholders and end customers. Are you ready to make an impact in this exciting and challenging role?
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Customer Operations Manager
19 hours ago
Bucharest, Bucureşti, Romania Microsoft Full time €60,000 - €80,000 per yearOrganization Summary:If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work...
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Customer Operations Manager
1 week ago
Bucharest, Bucureşti, Romania Microsoft Full time €80,000 - €120,000 per yearOrganization Summary:If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work...
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Customer Operations Manager
2 weeks ago
Bucharest, Bucureşti, Romania Microsoft Full time €60,000 - €80,000 per yearOrganization Summary:If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work...
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Customer Operations Manager
2 weeks ago
Bucharest, Bucureşti, Romania Microsoft Full time 40,000 - 60,000 per yearCustomer Operations Manager (French Speaking)Bucharest, RomaniaDate postedOct 09, 2025Job number1892978Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionBusiness OperationsDisciplineBusiness Program ManagementEmployment typeFull-TimeOverviewOrganization Summary:If you love the pursuit of excellence and are inspired by the...
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Customer Operations Manager
2 weeks ago
Bucharest, Bucureşti, Romania Microsoft Full time €30,000 - €60,000 per yearCustomer Operations Manager (Italian Speaking)Bucharest, RomaniaDate postedOct 09, 2025Job number1892984Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionBusiness OperationsDisciplineBusiness Program ManagementEmployment typeFull-TimeOverviewOrganization Summary:If you love the pursuit of excellence and are inspired by the...
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Customer Operations Manager
19 hours ago
Bucharest, Bucureşti, Romania Microsoft Full time 30,000 - 60,000 per yearOrganization Summary: If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work...
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Customer Operations Manager
2 weeks ago
Bucharest, Bucureşti, Romania Microsoft Full time 30,000 - 60,000 per yearIf you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global...
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Customer Operations Manager
2 weeks ago
Bucharest, Bucureşti, Romania Microsoft Full time €80,000 - €120,000 per yearOrganization Summary: If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work...
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Customer Operations Manager
2 weeks ago
Bucharest, Bucureşti, Romania Microsoft Full time 40,000 - 60,000 per yearIf you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global...
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Customer Operations
19 hours ago
Bucharest, Bucureşti, Romania Prohuman Romania Full time 20,000 - 25,000 per yearClientul nostru, lider global in domeniul IT, este in cautarea unui Customer Operations (Order Management) Specialist cu limba germana pentru a gestiona si coordona procesul de comenzi end-to-end pentru partenerii B2B.Daca ar fi sa rezum responsabilitatile rolului in cateva randuri, acestea ar fi:te vei ocupa de gestionarea si coordonarea procesului de...
