Customer Operations Manager

1 week ago

Bucharest, Bucureşti, Romania Microsoft Full time €80,000 - €120,000 per year

Organization Summary: 

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy. 

Microsoft Enterprise Direct Services, within Microsoft Business Operations, provides direct and centralized operations services for Direct Enterprise Agreement customers to transact with Microsoft. We are accountable to design and executing transactional services across the Enterprise customer lifecycle. We relentlessly pursue process efficiency, timeliness, quality, and compliance, all while providing world class Customer experience. We are looking for team members to join our team to focused on delivering an exceptional Customer experience with deep expertise in Contracting, Order Management, Billing and Supplier Management and Customer relationship experience. 

Position Description: 

The Customer Operations Manager is responsible for customer-facing licensing solutions and must be a subject matter expert within our Volume Licensing concepts and processes. The Customer Operations Manager will provide direct, front line transactional support for Microsoft Field sellers and our customers. The Customer Operations Manager is responsible for ensuring adherence with the Microsoft account plan, ensuring deliverables are executed on time and of high quality for our customers.  

The role will also provide fantastic opportunities to lead and shape next generation experiences for internal stakeholders and end customers. Are you ready to make an impact in this exciting and challenging role? 

  • Customer Operations Manager

    1 week ago

    Bucharest, Bucureşti, Romania Microsoft Full time €80,000 - €120,000 per year

    Organization Summary:If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work...

  • Customer Operations Manager

    1 week ago

    Bucharest, Bucureşti, Romania Microsoft Full time €60,000 - €80,000 per year

    Organization Summary:If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work...

  • Customer Operations Manager

    1 week ago

    Bucharest, Bucureşti, Romania Microsoft Full time €30,000 - €60,000 per year

    Customer Operations Manager (Italian Speaking)Bucharest, RomaniaDate postedOct 09, 2025Job number1892984Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionBusiness OperationsDisciplineBusiness Program ManagementEmployment typeFull-TimeOverviewOrganization Summary:If you love the pursuit of excellence and are inspired by the...

  • Customer Operations Manager

    1 week ago

    Bucharest, Bucureşti, Romania Microsoft Full time 40,000 - 60,000 per year

    Customer Operations Manager (French Speaking)Bucharest, RomaniaDate postedOct 09, 2025Job number1892978Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionBusiness OperationsDisciplineBusiness Program ManagementEmployment typeFull-TimeOverviewOrganization Summary:If you love the pursuit of excellence and are inspired by the...

  • Customer Operations Manager

    1 week ago

    Bucharest, Bucureşti, Romania Microsoft Full time 30,000 - 60,000 per year

    If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global...

  • Customer Operations Manager

    1 week ago

    Bucharest, Bucureşti, Romania Microsoft Full time 40,000 - 60,000 per year

    If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global...

  • SVP, Customer Operations

    2 weeks ago

    Bucharest, Bucureşti, Romania Sievo Full time 120,000 - 240,000 per year

    Meet SievoWe are Sievo – a fast-growing Software-as-a-Service company from Finland. Our unique superpower is called procurement analytics. We are the global leaders in our space and help the largest companies in the world to understand their procurement data, make data-driven decisions, reduce emissions, drive supply chain resilience, and beyond Each year,...

  • Customer Success Manager

    1 week ago

    Bucharest, Bucureşti, Romania IDEMIA Full time 30,000 - 60,000 per year

    IDEMIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide. Every day, IST secures...

  • Operations Deal Manager

    2 weeks ago

    Bucharest, Bucureşti, Romania Microsoft Full time €60,000 - €120,000 per year

    OverviewOperations Service Center, within Microsoft Business Operations, provides support for Volume Licensing, Industry Solutions and Unified customers to transact with Microsoft. We are accountable to ensure complaint and timely deal and transaction processing by pursuing process efficiency, timeliness, quality, and compliance, all while providing world...

  • Operation Deal Manager

    1 week ago

    Bucharest, Bucureşti, Romania Microsoft Full time €40,000 - €80,000 per year

    Operations Service Center, within Microsoft Business Operations, provides support for Volume Licensing, Industry Solutions and Unified customers to transact with Microsoft. We are accountable to ensure complaint and timely deal and transaction processing by pursuing process efficiency, timeliness, quality, and compliance, all while providing world class...