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Client Advisor with Czech and English
2 weeks ago
We are in the business of helping people: we resolve customer questions, complaints and requests via telephone.
Do you have advanced Czech and English skills- Are you very skilled in using a computer- Work experience in customer support will be considered an advantage but it's not mandatory as we provide necessary training. Communication and negotiation skills.
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If so, we are glad to meet you
We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person. Resolve customer questions, complaints and requests via telephone.
Respond promptly to customer inquiries.
Perform customer verifications.
Manage customers' accounts.
Offer customer support using different software applications.
Record details of actions taken.
