Dutch Customer Support Specialist in Bucharest

3 days ago

Bucharest, Bucureşti, Romania Cross Border Talents Full time 15,000 - 30,000 per year


Are you passionate about providing top-notch customer service?

We're looking for a dedicated Customer Support Specialist to join our team If you're detail-oriented, proactive, and thrive in a fast-paced environment, this could be the ideal role for you

Role Overview: 

As a Customer Support Advisor, you'll be the key connection between customers and the brand. Your responsibilities will include assisting clients through digital channels, offering product information, resolving delivery and account inquiries, and ensuring accurate record-keeping of all interactions.

Key Responsibilities:

  • Quickly address customer inquiries via email, chat, and phone.
  • Efficiently resolve issues to maintain customer satisfaction.
  • Keep customer records current and accurate.
  • Document interactions and track recurring issues.
  • Ensure positive outcomes in every customer engagement.
  • Guide customers in effectively using our products.
  • Analyze issues to identify trends and address root causes.
  • Regularly evaluate service quality and performance metrics.

Qualifications:

  • Proficiency in Dutch (C2 level)
  • Proficiency in English (B2 level)
  • EU Citizenship or Romanian residency card
  • Minimum 1 year of customer service experience
  • Strong problem-solving, multitasking, and communication skills

Why Join Us:

  • Competitive Salary: We offer a package that recognizes your skills and contributions.
  • Transportation Allowance: We cover commuting expenses for a more convenient journey.
  • Meal Allowance: We provide an allowance to keep you energized at work.
  • Health and Life Insurance: Comprehensive coverage for your well-being.
  • Hybrid Work: Enjoy a flexible mix of office and remote working options

Ready to make an impact? Join our team and grow your career today 


  • Dutch IGaming Customer Support

    3 days ago

    Bucharest, Bucureşti, Romania Workster Jobs Full time 15,000 - 25,000 per year

    Are you fluent in Dutch and passionate about providing exceptional support in the innovative world of iGaming? Join our rapidly growing international team in Bucharest as a Customer Support Advisor for the Dutch-speaking market. If you thrive in a multicultural setting, enjoy solving problems, and are dedicated to delivering seamless player experiences,...

  • Remote Customer Support with Dutch

    5 days ago

    Bucharest, Bucureşti, Romania Ascensos Romania Full time 33,600 - 42,000 per year

    Now, we're expanding our Bucharest team with a Dutch-speaking Support Advisor to work with one of the biggest global retailer of sports and casual wear. You'll help customers from the Netherlands, Belgium and UK enjoy smooth experiences with their orders and products.About the RolePosition: Customer Support AdvisorLanguages: Dutch (B2–C1) + English (B2 or...

  • Dutch-Speaking Customer Service Representative

    3 days ago

    Bucharest, Bucureşti, Romania CBT Full time €15,000 - €25,000 per year

    Job Title: Dutch-Speaking Customer Service RepresentativeLocation: Bucharest, Romania (Onsite)Job Type: Full-Time, PermanentCompany Overview:We are a leading provider of customer service solutions, dedicated to delivering exceptional support and creating meaningful connections with customers around the world. As we continue to expand, we are looking for a...

  • Dutch-Speaking Customer Support Hero

    3 days ago

    Bucharest, Bucureşti, Romania CBT Full time 13,200 - 20,400 per year

    Job Title: Dutch-Speaking Customer Support Hero – Join Our Dynamic Team at Cross Border TalentsLocation: Hybrid (Remote & On-site)Company: Cross Border TalentsSalary: 6500 RON Net/month + Meal Tickets (25 RON/day) + Retention Bonus (1000 RON net every 3/6/9 months) + Private Medical InsuranceReady to make a difference?At Cross Border Talents, we're seeking...

  • Dutch Client Advisor

    3 days ago

    Bucharest, Bucureşti, Romania CBT Full time €15,000 - €25,000 per year

    Job Title: Dutch-Speaking Customer Service RepresentativeLocation: Bucharest, Romania (Onsite)Job Type: Full-Time, PermanentAbout Us:At [Company Name], we're driven by a passion for delivering exceptional customer experiences. As a fast-growing leader in customer service, we are seeking a Dutch-Speaking Customer Service Representative to join our...

  • Dutch communication Advisor- Romania

    3 days ago

    Bucharest, Bucureşti, Romania CBT Full time 15,000 - 30,000 per year

    Job Title: Dutch-Speaking Customer Service RepresentativeLocation: Bucharest, Romania (Onsite)Job Type: Full-Time, PermanentAbout Us:At [Company Name], we're redefining customer service with a focus on quality, care, and efficiency. As we expand, we're looking for an enthusiastic Dutch-Speaking Customer Service Representative to join our dynamic team in...

  • Technical Support Specialist

    5 days ago

    Bucharest, Bucureşti, Romania Resideo Full time €20,000 - €40,000 per year

    DescriptionThe Technical Support Specialist is responsible for advising Dutch & English-speaking central installers, wholesalers, and specifiers on heating technical solutions for residential and light commercial buildings measurement and control technology. You will answer questions that come in via phone and email and assist with troubleshooting and...

  • Technical Support Specialist

    5 days ago

    Bucharest, Bucureşti, Romania Resideo Full time €15,000 - €30,000 per year

    The Technical Support Specialist is responsible for advising Dutch & English-speaking central installers, wholesalers, and specifiers on heating technical solutions for residential and light commercial buildings measurement and control technology. You will answer questions that come in via phone and email and assist with troubleshooting and problem solving....

  • Customer Support Representative with Dutch

    5 days ago

    Bucharest, Bucureşti, Romania Wipro Full time 15,000 - 35,000 per year

    Job description:Job DescriptionJoin our dynamic team at Wipro Romania, a global leader in IT services and consulting. Since establishing our presence in Romania in 2007, we have experienced significant growth and expansion, becoming a key player in the region. At Wipro, we are committed to innovation, excellence, and delivering top-tier solutions to our...

  • Collections – Senior Process Associate – Dutch – Hybrid Bucharest

    5 days ago

    Bucharest, Bucureşti, Romania Genpact Full time 25,000 - 40,000 per year

    Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...