Dutch Customer Support Specialist in Bucharest

2 weeks ago


Bucharest, Bucureşti, Romania Cross Border Talents Full time


Are you passionate about providing top-notch customer service?

We're looking for a dedicated Customer Support Specialist to join our team If you're detail-oriented, proactive, and thrive in a fast-paced environment, this could be the ideal role for you

Role Overview: 

As a Customer Support Advisor, you'll be the key connection between customers and the brand. Your responsibilities will include assisting clients through digital channels, offering product information, resolving delivery and account inquiries, and ensuring accurate record-keeping of all interactions.

Key Responsibilities:

  • Quickly address customer inquiries via email, chat, and phone.
  • Efficiently resolve issues to maintain customer satisfaction.
  • Keep customer records current and accurate.
  • Document interactions and track recurring issues.
  • Ensure positive outcomes in every customer engagement.
  • Guide customers in effectively using our products.
  • Analyze issues to identify trends and address root causes.
  • Regularly evaluate service quality and performance metrics.

Qualifications:

  • Proficiency in Dutch (C2 level)
  • Proficiency in English (B2 level)
  • EU Citizenship or Romanian residency card
  • Minimum 1 year of customer service experience
  • Strong problem-solving, multitasking, and communication skills

Why Join Us:

  • Competitive Salary: We offer a package that recognizes your skills and contributions.
  • Transportation Allowance: We cover commuting expenses for a more convenient journey.
  • Meal Allowance: We provide an allowance to keep you energized at work.
  • Health and Life Insurance: Comprehensive coverage for your well-being.
  • Hybrid Work: Enjoy a flexible mix of office and remote working options

Ready to make an impact? Join our team and grow your career today 




  • Bucharest, Bucureşti, Romania Workster Jobs Full time

    Are you fluent in Dutch and passionate about providing exceptional support in the innovative world of iGaming? Join our rapidly growing international team in Bucharest as a Customer Support Advisor for the Dutch-speaking market. If you thrive in a multicultural setting, enjoy solving problems, and are dedicated to delivering seamless player experiences,...


  • Bucharest, Bucureşti, Romania Ascensos Romania Full time

    Welcome to AscensosAt Ascensos, we don't just support customers—we create exceptional experiences. As one of Europe's fastest-growing BPO providers, we partner with leading global brands to deliver smart, human-centered support from our hubs in the UK, Romania, Turkey, South Africa, and the Caribbean.Now, we're expanding our Bucharest team with a Dutch and...


  • Bucharest, Bucureşti, Romania Ascensos Romania Full time

    Now, we're expanding our Bucharest team with a Dutch-speaking Support Advisor to work with one of the biggest global retailer of sports and casual wear. You'll help customers from the Netherlands, Belgium and UK enjoy smooth experiences with their orders and products.About the RolePosition: Customer Support AdvisorLanguages: Dutch (B2–C1) + English (B2 or...


  • Bucharest, Bucureşti, Romania CBT Full time

    Job Title: Dutch-Speaking Customer Service RepresentativeLocation: Bucharest, Romania (Onsite)Job Type: Full-Time, PermanentCompany Overview:We are a leading provider of customer service solutions, dedicated to delivering exceptional support and creating meaningful connections with customers around the world. As we continue to expand, we are looking for a...

  • Dutch Client Advisor

    2 weeks ago


    Bucharest, Bucureşti, Romania CBT Full time

    Job Title: Dutch-Speaking Customer Service RepresentativeLocation: Bucharest, Romania (Onsite)Job Type: Full-Time, PermanentAbout Us:At [Company Name], we're driven by a passion for delivering exceptional customer experiences. As a fast-growing leader in customer service, we are seeking a Dutch-Speaking Customer Service Representative to join our...


  • Bucharest, Bucureşti, Romania CBT Full time

    Job Title: Dutch-Speaking Customer Service RepresentativeLocation: Bucharest, Romania (Onsite)Job Type: Full-Time, PermanentAbout Us:At [Company Name], we're redefining customer service with a focus on quality, care, and efficiency. As we expand, we're looking for an enthusiastic Dutch-Speaking Customer Service Representative to join our dynamic team in...


  • Bucharest, Bucureşti, Romania Wipro Full time

    Job DescriptionJob Title: Customer Service Representative with Dutch (full remote)Req Id: 109484City: Bucharest-WSM1State/Province:Posting Start Date: 11/18/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...


  • Bucharest, Bucureşti, Romania Resideo Full time

    The Technical Support Specialist is responsible for advising Dutch & English-speaking central installers, wholesalers, and specifiers on heating technical solutions for residential and light commercial buildings measurement and control technology. You will answer questions that come in via phone and email and assist with troubleshooting and problem solving....


  • Bucharest, Bucureşti, Romania Wipro Full time

    Job description:Job DescriptionJoin our dynamic team at Wipro Romania, a global leader in IT services and consulting. Since establishing our presence in Romania in 2007, we have experienced significant growth and expansion, becoming a key player in the region. At Wipro, we are committed to innovation, excellence, and delivering top-tier solutions to our...


  • Bucharest, Bucureşti, Romania Wipro Full time

    Job DescriptionJob Title: Sr. Customer Care Representative with Dutch (full remote)Req Id: 109481City: Bucharest-WSM1State/Province:Posting Start Date: 11/18/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital...