Site Reliability Engineer

Elevate Your Impact Through Innovation and Learning

Evalueserve is a global leader in delivering innovative and sustainable solutions to a diverse range of clients, including over 30% of Fortune 500 companies.

With presence in more than 45 countries across five continents, we excel in leveraging state-of-the-art technology, artificial intelligence, and unparalleled subject matter expertise to elevate our clients' business impact and strategic decision-making.

We have 4,500+ talented professionals operating across 45 countries, including India, China, Chile, Romania, the US, and Canada. Our global network also extends to emerging markets such as Colombia, the Middle East, and the rest of Asia-Pacific.

Recognized by
Great Place to Work
in India, Chile, Romania, the US, and the UK in 2022, we offer a dynamic, growth-oriented, and open culture that prioritizes flexible work-life balance, diverse and inclusive teams, and equal opportunities for all.

About Data Analytics (DA)

Data Analytics is one of the highest growth practices within Evalueserve, providing you rewarding career opportunities. Established in 2014, the global DA team extends beyond and growing) data science professionals across data engineering, business intelligence, digital marketing, advanced analytics, technology, and product engineering. Our more tenured teammates, some of whom have been with Evalueserve since it started more than 20 years ago, have enjoyed leadership opportunities in different regions of the world across our seven business lines.

What you will be doing at Evalueserve:

• Employees will primarily work on creating Terraform, Shell & Ansible scripts and will be part of Application deployments using Azure Kubernetes service.
• Suitable candidates will get a chance to work with a Cyber security client/company.
• Monitor the health, usage and performance of production systems using dashboards and monitoring tools. Track provisioned resources, infrastructure and their configuration.
• Perform regular maintenance activities on databases, services and infrastructure.
• Respond to alerts and incidents: investigate, resolve or dispatch according to SLAs.
• Respond to emergencies: recover systems and restore services with minimal downtime.
• Coordinate with customer successand engineering teams on incidentresolution.
• Perform postmortems after major incidents.
• Change management: perform rollouts, rollbacks, patching and configuration changes.
• Drive demandforecasting and capacityplanning together with engineering and customer success teams. Consider projected growth and demand spikes.
• Provision production resources according to capacity demands.
• Work with the engineering teams on the design and testing for reliability, scalability, performance, efficiency and security.
• Track resource utilization and cost-efficiency of production services.

What we're looking for:

• BBSc/MSc, B. Tech degree, 5+ years of relevant industry experience.
• Technical skills: Terraform, Docker Swarm/K8s, Python, Unix/Linux Shell scripting, DevOps, GitHub Actions, Azure Active Directory, Azure monitor & Log Analytics.
• Experience in integrating Grafana with Prometheus will be an added advantage.
• Strong verbal and written communication skills in English.
• Ability to perform on-call duties.

Disclaimer:
The above job description serves as an informative reference for the tasks you may be required to perform. However, it does not constitute an integral component of your employment agreement and is subject to periodic modifications to align with evolving circumstances.

Please Note
: We appreciate the accuracy and authenticity of the information you provide, as it plays a key role in your candidacy. As part of the Background Verification Process, we verify your employment, education, and personal details. Please ensure all information is factual and submitted on time. For any assistance, your TA SPOC is available to support you
.