OpenStack | Senior Site Reliability Engineer

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
As a Senior OpenStack Engineer at OpenText, you will be part of a global team of administrators responsible for the deployment, management, performance tuning, configuration, and troubleshooting of the computing infrastructure that powers the OpenText Cloud.

The ideal candidate will be a team player, have previous experience of managing a large physical and virtual compute environment and a sound understanding of the technologies we support.

What The Role Offers

• Leading the resolution of high risk and complex problems.
• Proactively managing systems to reduce reoccurring issues.
• Utilizing available tooling/AI to automate tasks and enhance productivity
• Prioritizing workloads effectively in a time critical environments.
• Working independently within a geographically dispersed team.
• Building and maintaining a good relationship with team members across global regions.

What You Need To Succeed

• Progressive in-depth hands-on experience as an administrator in OpenStack of various flavors – Canonical, RedHat, Ansible, etc.
• Fundamental understanding of the various component services central to OpenStack deployment and management including Neutron, Nova, Cinder, Swift, Keystone, etc
• Excellent understanding of some of the 3rd party open source tooling that provides bolt on services to OpenStack including but not limited to replication, automation, migration, High availability
• In-depth knowledge of the process of updating and maintaining OpenStack software and driver releases to ensure they remain current and aligned with operational requirements
• Excellent understanding of various Linux distributions (RHEL, Ubuntu, SLES, etc.)
• Hands on experience in project teams tasked with migrating workloads from VMWare to OpenStack
• Some familiarity with various alternative hyper-visors (ESXi, KVM, XEN, Hyper-V, ProxMox)
• Understanding of varius scripting technologies (PowerShell, Terraform, Anisble, Python)
• experience using AI to develop strategies to automate workloads and processes, with a commitment to operating in a safe and secure manner to prevent the exposure of sensitive information into any public domainBasic Network troubleshooting skills
• Ability to handle and prioritize workloads and work effectively in a time critical environment
• Excellent communication skills, both oral and written

One last thing
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Join a global team where innovation, trust, and ownership drive everything we do, and your expertise shapes the future of cloud infrastructure.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.