Professional Services Lead, Senior Manager
2 weeks ago
Iron Mountain is seeking a dynamic
Professional Services Lead (Central and South-Eastern Europe)
to join our fast-growing Digital Services business team.
In this role, you will be responsible for leading a unified team of consultants, functional architects, and program managers focused on creating compelling, high-value digital solutions within the Central and South-Eastern Europe (CSE) region. You will play a critical role in enhancing our customer-centric culture to support our high-growth Digital Services business by leading all aspects of consulting, solution architecture, and client implementations.
This role requires close collaboration with Sales and Operations teams to ensure we solution high-value, differentiated, and deliverable solutions, ultimately driving high-quality, timely, and profitable implementations that deliver a strong return on investment (ROI) for our clients.
What You'll Do (Core Responsibilities)
In this role, you will:
- Lead the Professional Services consulting, solution, and program management teams to drive our transformation into a consulting-led, growth-oriented services business within the CSE region, setting and driving key performance indicators (KPIs) to meet sales and financial targets.
- Partner closely with Sales and Account Management to understand client needs and implement scalable growth strategies that identify and drive expansion opportunities within the customer base.
- Ensure the timely, efficient, and quality implementation of our Software (SW) solutions and technology-enabled managed services by proactively managing project timelines, budgets, and resources.
What You'll Bring (Skills & Qualifications)
The ideal candidate will have:
- Extensive experience leading, managing, and scaling high-performing Professional Services organizations, ideally focused on high-growth Software as a Service (SaaS) environments and international expansion.
- Strong knowledge of end-to-end technical design through implementation of complex SaaS and technology-enabled managed services leveraging cloud-based services platforms.
- Proven ability to effectively articulate and educate on business, technical, and architectural concepts to a variety of audiences, including C-Level stakeholders, demonstrating strong executive presence and influencing skills.
- Experience in Enterprise Content Management (ECM), Intelligent Document Processing (IDP), Business Process Management (BPM), or Business Process Outsourcing (BPO) industries is preferred, along with relevant industry certifications.
What We Offer (Benefits)
- This role can be based in Cluj or Bucharest.
- Competitive compensation and benefits aligned with the experience.
- Flexible work options/alternative work options to support work–life balance.
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth.
Category: Sales
-
Agile Delivery Lead
2 weeks ago
Bucharest, Bucureşti, Romania Allianz Services Full timeAllianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz...
-
Team Lead
2 weeks ago
Bucharest, Bucureşti, Romania Allianz Services Full timeAllianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz...
-
Financial Service Manager
2 weeks ago
Bucharest, Bucureşti, Romania Allianz Services Full timeAllianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz...
-
Head Sourcing Professional Services Romania
2 weeks ago
Bucharest, Bucureşti, Romania chainiqgro Full timeAt Chain IQ, your ideas move fast.Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend....
-
Junior Commercial Service Manager
2 weeks ago
Bucharest, Bucureşti, Romania Allianz Services Full timeAllianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz...
-
Bucharest, Bucureşti, Romania Allianz Services Full timeAllianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz...
-
Senior Professional, Payroll
2 weeks ago
Bucharest, Bucureşti, Romania Danfoss Full timeThe Impact You'll Make As our Senior Professional, Payroll & Time Coordination you will act as the central link between HR business teams, functional/technical delivery teams and external partners. Your day-to-day coordination, monitoring, and operational continuity of Time Management (TM) solutions across all our platforms will...
-
Delivery Manager, Digital Managed Services
2 weeks ago
Bucharest, Bucureşti, Romania Rockwell Automation Full timeRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Operational Procurement Team Lead with German
2 weeks ago
Bucharest, Bucureşti, Romania Allianz Services Full timeAllianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz...
-
Accounting Lead
2 weeks ago
Bucharest, Bucureşti, Romania Allianz Services Full timeAllianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 7,300 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz...
