Customs Team Manager

• Job ID: R0012711
• Date posted: 27/08/2025
  Company description- IKEA is one of the world's leading home furnishing companies. Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.
• Supply Area South is one of 7 supply Areas in the world; we enable purchasing and logistics business by securing quality and sustainability compliance and development.
  Job description- The Customs Operations Team Manager is responsible for securing operational excellence in local day to day operations and to continually review current ways of working. He/She will be partnering with key stakeholders to secure all cross-border shipments can be imported/ exported compliantly, including alignment with Supply Chain Security requirements.
• In this role you will:
• • Develop and maintain optimal setup, processes and competent resources for import and export operations within assigned country.
• Secure continual review and optimization of operations and maximize compliance. Secure efficiency of import and export activities.
• Day to day interaction with local authorities relative to transactional activities.
• Lead business and people together. Responsible for development, including both the regulatory and functional competence, of direct report co-workers in assigned geographical area. Secure back-up competence and competence succession within assigned geographical area.
• Responsible for recruitment of direct reports.
• Secure processes that actively monitor for deviation, act upon deviations and pursue activities that identify and correct systemic or operational conditions the cause of deviations.
• Support Customs Operations Manager in activities necessary to identify and manage risk related to Customs operations and compliance in assigned geographical area.
• Where applicable support Customs Operations Manager in activities necessary to obtain, maintain and renew permissions, simplifications, permits, licenses, etc. required for efficient and effective import and export operations in assigned geographical area.
• Support leadership in the development and implementation of the assigned geographical area action plan for import, export and compliance initiatives. Secure follow through on initiatives.
• Manage resources to support external audits, periodic projects and self-audits as assigned
• Leadership capabilities:
• Entrepreneurship of the many is how we Inspire and clarify & Unleash entrepreneurs. Performance with meaning is how we Create customer value & Lead with IKEA values. Working together is how we Build strong relationships & collaborate and co-create
  Qualification- What should you bring
• • • 3- 6 years previous experience and knowledge regarding Romanian import and export rules and regulations and how to apply them to business goals and daily operations preferably in a leadership position.
  • Experience in working with Romanian customs authorities.
  • Strong leadership skills, experience leading, motivating and inspiring team members
  • Desire and capability to initiate and implement continuous improvement
  • Ability to delegate and follow up
  • Desire to create strong teams and togetherness
  • Strong situational leadership skills
  • Strong verbal and written communication and negotiation skills
  • Strong analytical, investigative and interpersonal skills
  • High knowledge and skills in use of Microsoft Office.
  • Previous experience or knowledge in working with or within supply chain operations.
  • Understanding of working in a routine based environment.
  • Knowledge or understanding of working in a process oriented business structure and environment.
  • University degree or equivalent experience.
  • Fluency in English and Romanian are a must (written and oral).
• Nice to have
• • • IT knowledge, including proficiency in Power BI and Python
  • Excel - advanced

More Information- Sounds interesting?
- If you are also passionate about IKEA and home furnishing, please send your application in English only Please note that we will interview continuously, so send us your application online, as soon as possible, the latest 12th September 2025.
- If you want to be part of creating a better everyday life to the many customers and do it with a great team, this could be the right challenge for you. We are looking forward to getting to know you soon