Surveillance Operator with Bulgarian
2 days ago
Description
Position at ARRISE
Job Purpose
The Surveillance Operator with Bulgarian is responsible for ensuring the security, fairness, and integrity of ARRISE's operations. Through real-time monitoring, data analysis, and close coordination with cross-functional teams, the Surveillance Operator plays a vital role in detecting irregularities, minimizing fraud, and upholding the integrity of our gaming platform.
Key Responsibilities
- Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
- Ensure the security, compliance, and fairness of gaming tables and technical equipment.
- Identify suspicious betting patterns and escalate issues per internal protocols.
- Gather and consolidate surveillance data for deeper risk analysis.
- Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
- Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
- Maintain confidentiality and adhere to the highest standards of professional integrity.
- Communicate clearly with internal departments and external partners.
- Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
- Document irregularities, suspicious behavior, and operational concerns with accuracy.
- Recent graduate or final-year student in technical or analytical fields (e.g., computer science, engineering, business).
- Strong understanding of online gaming operations, especially Live Casino products.
- Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
- Excellent attention to detail and analytical thinking.
- Effective time management and task prioritization under pressure.
- Strong ethical standards and professional integrity.
- Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
- Excellent English communication skills, both written and spoken.
- Fluency in Bulgarian
- Familiarity with surveillance tools or security systems.
- Knowledge of data management or visualization tools (e.g., SQL, Tableau).
- Prior internship or academic projects in surveillance, security, or risk-related fields.
- Competitive Salary with high performance-based bonuses.
- Paid Training to ensure you are well-versed in the company's quality standards and procedures.
- Perks: Access to a variety of employee benefits, including gym membership and private health care.
- Free daily meals.
- Gym benefit after 6 months.
- Shift allowances (100% for legal holidays, 25% for night shifts, 10% for weekend shifts).
- Private health care insurance.
- "Refer a Friend" Bonus.
- Career Development: Growth opportunities within an international tech company.
ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver.
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