Panel Operations Manager at Surveyworld

14 hours ago

Bucharest, Bucureşti, Romania Leadgency - The performance agency Full time 30,000 - 60,000 per year

In this versatile position, you will act as the link between our survey partners and our panel members. You will ensure smooth collaboration with external marketplaces, while keeping our panel members engaged, active, and well-profiled. You will oversee processes, identify opportunities for improvement, and ensure efficient day-to-day operations

About Surveyworld

Surveyworld is an international online community where millions of people worldwide participate in market research. Our panel is active in
36 countries
. We work closely with global survey marketplaces to connect our members with relevant research opportunities. To accelerate our growth and strengthen our operations, we are looking for an experienced and proactive
Panel & Project Manager.

What you will do

Survey Partner Management

  • Manage and maintain relationships with international survey marketplaces and partners.
  • Coordinate and monitor campaigns and projects.
  • Analyze performance and quality and suggest improvements.
  • Ensure a healthy balance between survey supply and panel activity.

Panel Management

  • Engage and retain panel members across 36 countries.
  • Coordinate engagement initiatives, loyalty programs, and reward mechanisms.
  • Optimize member profiling to improve survey matching.
  • Report on panel activity, retention, and satisfaction.

What we are looking for

  • 2–3 years of relevant experience, for example in panel management, community management, operations, or project management.
  • Strong communication skills in English (additional languages are a plus).
  • Analytical mindset with experience in working with data and dashboards.
  • Proactive, independent, and results-oriented.
  • Affinity with online communities, market research, or digital platforms.

What we offer

  • A responsible role in a dynamic, international environment.
  • A small, ambitious, and close-knit team.
  • Room to develop and implement new ideas and improvements.
  • Competitive salary and opportunities for growth.

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