Senior ERP Implementation Specialist

Senior ERP Implementation Specialist - EPS Global (Hybrid)

EPS Global is a leading Irish value-added IT solutions provider headquartered in Dublin. With 28 global locations across Europe, the Americas, and Asia, we deliver world-class products and services to leading EMS, datacom, and Telecom customers worldwide.

The Senior ERP Implementation Specialist, reporting to the IT Director, will be responsible for the smooth implementation of the ERP system initially in either Ireland or Romania, and across multiple locations globally in time, by ensuring the implementation is mapped and planned effectively to the customers' needs in each region.

Work Location: Romania – Timisoara – Hybrid

3 days a week onsite and 2 days a week remote.

Extensive travel in EMEA region (Up to 50% of travel required across Europe: Czech Republic, Hungary: Tatabanya, Tiszaújváros and Ireland)

European Citizen passport is required for performing this role.

Overview:

This role requires attention to detail with an ability to grasp new concepts easily across business processes coupled with the conviction required to make sure team decisions are made quickly and logically. The Senior ERP Implementation Specialist will work with the transformation program daily and require interpersonal competence and people skills to champion, communicate, facilitate and motivate the team and the relevant stakeholders throughout the business.

The Senior ERP Implementation Specialist will work with the operational teams in various locations and ensure that a successful solution is delivered that supports the business requirements and produces all the required deliverables to the required quality standard.

This is an excellent opportunity to join a high-growth, innovative organization and gain experience working across multiple geographies and cultures.

Main duties:

Needs Assessment and Solution Design:

Analysing current business processes, identifying pain points, and understanding the organisation's objectives to recommend the most suitable ERP solution. Also, document the business process when it requires AS-IS and TO-BE.

System Configuration and Customisation:

Configuring the chosen ERP system to meet specific business requirements, including data migration, integration with existing systems, user training, and/or user training performed by the vendor.

Project Management:

Overseeing the entire implementation process, ensuring it stays on track, within budget, and aligned with the project's objectives.

User Training and Support:

Provide comprehensive training to users on effectively using the new ERP system and offer ongoing support to address any issues or questions.

Post-Implementation Optimisation:

Monitoring system performance, identifying areas for improvement, and recommending strategies to maximize the system's value and efficiency. Develop and execute test plans and troubleshoot and resolve issues during testing phases.

Change Management:

Helping organizations navigate the changes associated with a new ERP system, including communication strategies and user adoption techniques.

Skills and Qualifications:

Language:

Fluent English

Strong understanding of ERP systems:

Proficiency in one or more ERP platforms (e.g., Odoo, SAP, Oracle, Microsoft Dynamics) and implementation experience across global locations preferable

Business process expertise:

In-depth knowledge of various business functions, such as finance, manufacturing, supply chain, and human resources, ideally in a customer-facing environment and across the full implementation lifecycle

Technical skills:

Understanding of database management such as SQL, system integration, and data migration.

Proficient with MS Excel and MS Office essential. Experience with Power BI and/or Crystal Reports will be a distinct advantage.

Project management skills:

Ability to plan, organise, and manage complex projects, including risk management and stakeholder communication.

Communication and interpersonal skills:

Ability to effectively communicate with stakeholders at all levels, facilitate training sessions, and build user rapport. Strong Interpersonal skills required.

What We Offer

We offer competitive benefits and pay, opportunities for professional development, and the flexibility you need to achieve work-life balance. EPS Global is an equal-opportunity employer, and we celebrate diversity and are committed to creating an inclusive environment for all employees.