Operator Contact Center @Marsh

11 hours ago

Bucharest, Bucureşti, Romania MMC Full time

Company:

Marsh

Description:

Cautam un coleg nou, care sa se adapteze diferitelor tipologii de clienti si sa le ofere acestora o experienta cat se poate de placuta.

Ne dorim ca viitorul coleg sa fie o persoana atenta la detalii, capabila sa ofere informatii si suport pentru solutionarea dosarelor de dauna.

Daca bifezi urmatoarele cerinte, te invitam sa aplici:

  • Absolvent de studii medii sau universitare
  • Experienta de minim 1 an de lucru in call-center sau in interactiunea cu clientii
  • Cunostinte Ms Office
  • Bune aptitudini de comunicare şi negociere
  • Spirit de echipa
  • Persoana dinamica, perseverenta si concise
  • O buna cunoastere a limbii romane, atat scrisa cat si vorba
  • Cunoasterea limbii engleze la nivel mediu

Descrierea jobului

Impreuna cu ceilalti colegi din echipa, te vei ocupa de administrarea daunelor pentru telefoane mobile si alte aparate electronice, prin:

  • Preluarea si efectuarea de apeluri si oferirea informatiilor necesare in vederea solutionarii dosarelor deschise
  • Activitati administrative privind daunele inregistrate:
  • Inregistrarea in sistem a daunelor avizate de clienti
  • Receptionarea, verificarea si arhivarea documentelor
  • Primirea si redactarea corespondentei (email-uri)
  • Pregatirea rapoartelor si a prezentarilor solicitate de client

Beneficii:

  • Dezvoltarea unei cariere in domeniul asigurarilor, in cadrul unei companii in ascensiune
  • Pe langa salariu, se ofera tichete de masa, asigurare privata de sanatate, o zi libera pentru ziua de nastere si alte beneficii atractive
  • Program fix, de luni pana vineri, 9:00-18:00
  • Sistem de lucru hybrid

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person

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